Spa Sales Specialist | Massage Heights Sherman Oaks
14652 Ventura Blvd., Suite 100, Sherman Oaks, CA · Part-time & full-time
Pay: $18.43/hr + commission + bonuses *(realistic total earnings: $20-22/hr)*
Love helping people feel good? Get paid for it.
At Massage Heights, our purpose is simple: Elevate the Lives of the People We Touch. That includes our guests, and it includes you.
As a Spa Sales Specialist at our Sherman Oaks Retreat, you’re the first person guests meet and the one who helps them build a wellness routine that sticks. This isn’t pushy sales. It’s listening to what someone needs (stress relief, recovery, better skin, an hour to themselves) and matching them with the right program or service. When you do it well, you change someone’s week, and you earn for it.
What you’ll actually do
- Be the vibe at the front desk. Welcome every guest warmly and make the Retreat feel like a place they want to come back to.
- Turn conversations into commitments. Help guests find the right membership, package, or gift card, and hit monthly goals with a team that has your back.
- Be a wellness guide. Learn the real benefits of massage and skincare so you can explain them with confidence, not a script.
- Own the phones. Answer calls and messages with energy and clarity, and book guests with care.
- Build relationships. Get to know our members by name and collaborate closely with therapists and estheticians.
Company Perks:
- Earn more than an hourly wage. Base pay plus commission and bonuses, so your effort shows up in your paycheck.
- Real growth. Paid training in sales and wellness, with a path to Lead and beyond.
- A schedule that works with your life. 5–8 hour shifts, 3–5 days a week, days and evenings. Part-time is welcome.
- Discounted massage and skincare, so you can experience what you’re recommending.
- A team that shows up for each other. Birthdays celebrated, snacks provide, and access to the Massage Heights Family Fund.
- A calm, beautiful workplace, plus a digital workspace and modern systems, with no paper-shuffling.
Offered Benefits:
- 401K
- We offer health, dental and vision
- Paid sick time off
- Free snacks, coffee and tea
- 30 minute massages and facials regularly to experience what you're educating our guests on
- Wellness Package up-on hiring such as
Schedule:
- 3–5 shifts per week, 5–8 hours each
- At least one weekend and one weeknight shift required and one any other day
- Day and evening availability
You’ll thrive here if you...
- Have 1+ year of sales or guest-facing experience. Memberships or packages are a plus, and so are retail, gym, salon, or hospitality sales.
- Genuinely like people and are good at reading what they need
- Are comfortable talking about goals, numbers, and results, and are motivated by hitting them
- Pick up new tech quickly
- Bring positive energy and want to keep learning
- Think on your feet when a guest’s situation doesn’t fit the script
What we live by: Loyal · Authentic · Passionate · Diligent
Ready to do work that actually means something? Apply today. We’d love to meet you soon.
At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.
We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.
Join the Team at Massage Heights