Special Administrative Support

Special Administrative Support

Salary

$43,755.00 - $78,299.00 Annually

Location

Greensboro History Museum 130 Summit Ave Greensboro, NC

Job Type

Active Full-Time

Job Number

05415

Department

Libraries

Division

Historical Museum

Opening Date

06/30/2026

Closing Date

7/14/2026 11:59 PM Eastern

• Description
• Questions

Description

Administrative Support Specialist

Greensboro History Museum | Libraries Department

Help Preserve Greensboros Story While Supporting Its Future

Every artifact tells a story-and every great museum depends on dedicated professionals behind the scenes to make those stories accessible to the community. As an Administrative Support Specialist with the Greensboro History Museum, youll play an essential role in supporting museum operations, strengthening donor and membership relationships, and ensuring the daily administrative functions that help the museum thrive.

If youre highly organized, enjoy working with people, and take pride in keeping operations running smoothly, this is an opportunity to make a meaningful impact while contributing to one of Greensboros treasured cultural institutions.

Salary & Classification

• Hiring Salary Range: $43,755 - $57,573 annually
• FLSA Status: Non-Exempt
• Job Type: Regular Full-Time

Benefits That Support You

The City of Greensboro offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Eligible employees enjoy medical, dental, vision, retirement benefits, paid leave, professional development opportunities, and more.

See the City of Greensboro Benefits Book for complete details.

Work Schedule

• Monday - Friday 8:00 AM - 5:00 PM

Why Youll Love This Opportunity

• Support one of Greensboros premier cultural and educational destinations.
• Build relationships with museum members, donors, volunteers, and community partners.
• Help preserve Greensboros rich history while supporting future generations.
• Enjoy a collaborative, mission-driven work environment.
• Contribute to the Citys vision of providing exceptional quality of life through education, arts, and community engagement.
• Play a key role in supporting museum programs, events, and administrative operations that connect residents and visitors to Greensboros unique story.

About the Role

The Administrative Support Specialist provides comprehensive administrative support to the Greensboro History Museums Administration Office and serves as a central resource for museum staff, leadership, board members, donors, and visitors.

This position manages membership and donor records, supports financial and administrative processes, coordinates facility reservations, assists with board operations, and helps ensure efficient day-to-day museum operations.

Key responsibilities include:

• Manage the museums membership and donor database.
• Process membership renewals, honorarium, and memorial program communications.
• Generate reports and maintain accurate membership and donor records.
• Provide administrative support to the Museum Director and Board.
• Prepare and distribute monthly financial reports and supporting documentation.
• Coordinate facility rentals, reservations, scheduling, and logistics.
• Process check requests and assist with financial recordkeeping.
• Work closely with the museum bookkeeper regarding deposits and nonprofit financial activities.
• Generate Lawson financial reports.
• Collect, count, document, and prepare museum donations for deposit.
• Coordinate board meeting room reservations and logistics.
• Order office supplies and maintain administrative resources.
• Answer museum phone lines and direct inquiries appropriately.
• Distribute incoming mail and assist with daily office operations.
• Maintain the museum master calendar.
• Support staff with clerical and special project assignments.
• Oversee internal administrative processes, including staff credit card checkout procedures.
• Attend weekly staff meetings and assist with ongoing operational coordination.

This position reflects the Citys commitment to being people-centered, purpose-driven, and innovative, ensuring museum operations support meaningful community engagement and exceptional customer service.

Qualifications

Minimum Qualifications

Qualified candidates must possess

• High School Diploma or GED.
• One (1) to three (3) years of related administrative experience.
• Proficiency with Microsoft Office, including Word and Excel.
• Experience working with database management software.
• Strong organizational, customer service, communication, and multitasking skills.

Preferred Qualifications

• Two (2) years of experience managing membership databases.
• Three (3) years of experience in an accounting or bookkeeping environment.
• One (1) year of experience coordinating facility reservations, scheduling, or event logistics.
• Experience supporting nonprofit organizations, museums, or cultural institutions.
• Experience working with financial reporting or donor management systems.

01

What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED. All Education/Degrees must also be reflected in the Education section of your employment application.

• Not Applicable
• Some High School Education
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate
• Juris Doctorate

02

How many years of experience do you possess in banking, accounting, customer service, or a related field? Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application.

• No experience
• Less than 1 year experience
• 1 years experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

03

Clearly describe the experience you possess in banking, accounting, customer service, or a related field. If you have no experience, please type "NA" or Not Applicable. Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work history section of your employment application.

04

Do you have experience with Microsoft Office i.e. Word, Excel, Outlook etc?

• Yes
• No

05

Do you have any prior knowledge of other software pertaining to database management?

• Yes
• No

06

Clearly describe your Microsoft Office experience. If you have no experience, please type "NA" or Not Applicable. Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work history section of your employment application.<

07

Do you have knowledge of other software pertaining to database management.

• Yes
• No

08

How many years of experience working with membership and donor database management do you have? Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application.

• No experience
• Less than 2 years experience
• 2 years experience, but less than 4 years experience
• 4 years experience, but less than 6 years experience
• 6 years experience, but less than 8 years experience
• 8 years experience, but less than 10 years experience
• 10 or more years experience

09

Clearly describe your experience managing a membership and donor database. If you have no experience, please type "NA" or Not Applicable. Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.<

10

How many years of experience do you possess in an accounting environment? Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application.

• No experience
• Less than 1 year experience
• 1 years experience, but less than 3 years experience
• 3 years experience, but less than 5 years experience
• 5 years experience, but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

11

Clearly describe your experience in an accounting environment. If you have no experience, please type "NA" or Not Applicable. Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.<

12

How many years of experience do you have managing room reservations and logistics? Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.

• No experience
• Less than 1 year experience
• 1 year experience; but less than 3 years experience
• 3 years experience; but less than 5 years experience
• 5 years experience; but less than 7 years experience
• 7 years experience, but less than 10 years experience
• 10 or more years experience

13

Clearly describe your experience managing room reservations and logistics. . If you have no experience, please type "NA" or Not Applicable. Human Resources will not process incomplete answers. You must also clearly state your experience in the Employment / Work History section of your employment application.<

Required Question

Employer City of Greensboro

Address 300 West Washington Street

Greensboro, North Carolina, 27401

Website http://www.greensboro-nc.gov