Job purpose
Optimizes key account customer relationships and the management of the logistics of supplying major national retailers with merchandise; promote and implement the company’s core values and excellence in customer service; responsible for maintaining strong relationships with internal and external customers.
Duties and responsibilities
- Establishes and maintains strong relationships with customers by providing support, information, and guidance; taking care of customer needs.
- Processes orders, managing inventory for key account customers.
- Coordinates the product ordering with Importing department.
- Partners with external sales representatives and internal sales management team to promote and develop business.
- Utilizes computing skills and knowledge base to work with multiple computer systems.
- Maintains current knowledge of industry trends, market activities, and competitors.
- Supports maintaining a safe working environment and focuses on safe work habits.
- Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
- Demonstrates a commitment to C&F Enterprises, Inc. core values.
- The position responsibilities outlined above are in no way to be construed as all encompassing.
- Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
- Exceptional customer service capabilities
- Demonstrated high proficiency in Microsoft Office- Excel
- Excellent oral and written communication skills
- Possess analytical thinking and problem-solving skills
- Impeccable time-management, organizational and attention to detail skills
- Knowledge in home fashions, gifts, textiles or retail industries
Competencies
- Positive Energy Level
- Customer Relationships
- Team Player
- Prospecting Skills
- Meeting Sales Goals
- Motivation for Sales
- Negotiation
- Independence
Physical requirements
- Sitting, Standing Walking
- Lifting: Raising or lowering an object from one level to another (includes upward pulling)
- Carrying, Pushing, Pulling boxes and sample orders up to 50 lbs.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Employee assistance program
- Flexible Spending Account
- Health savings account
- 401(k) and 401(k) matching
- Company paid life insurance and long-term disability insurance
- Voluntary Life Insurance
- Voluntary Short-Term Disability
- Paid time off
The successful candidate must be able to pass a pre-employment background check and drug screening.
All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.
C&F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact
hr@cnfei.com
.