Job Description
Our client, a Banking company, is looking for a Specialist Extractor for their Brooklyn, OH location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Under direct supervision, the Specialist is primarily focused on execution of basic processing work following defined procedures.
- The Specialist is also responsible for routine operational and/or administrative work and escalates any issues.
- This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
- Administers defined procedures, analyses, tasks and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
- May assist in reviewing or ensuring proper documentation or procedures are used for basic activities
- Performs basic routine tasks assigned by manager.
- May provide service in relation routine billing inquiries, service requests, suggestions and complaints from customers
- Completes work by following clear defined procedures
- Other duties as assigned
Requirements:
- 0-1 years of experience with working knowledge of the business or general office skills High School Diploma or equivalent work experience required. College degree preferred
- Works well with others in a fully developed team environment
- Open minded and adaptable to new ideas in a changing environment
- Exceptional attention to detail.
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office applications
- Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
- Proven ability to handle monetary/ processing functions independently
- Proven ability to handle high transaction volumes accurately and meet production goals
- Proven effective verbal/written communication and interpersonal skills
- Good judgment knowing when to escalate issues
- Ability to identify, assess and escalate concerns appropriately
- Comfortable navigating multiple computer systems and applications
- Basic knowledge of banking policies, procedures, government regulations
- Ability to perform simple scheduled and non-scheduled maintenance functions
- Excellent customer service skills
- LOB Specific Skills:
- Open mail and extract paper invoices/checks (Applicants will be tested to determine extraction skills)
- Properly sort non-payment documents for processing
- Accurately batch work and communicate issues to Workflow Coordinator or Supervisor
- Cross training in other functional areas is required to maintain coverage in critical department functions, e.g., mail sort, keying, reassociation, and data entry.
- Other duties as assigned.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Brooklyn, OH |
| Industry | Management Consulting Services |
| Salary | $20 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
- 10-key (Tenkey) Numeric Keypadunmatched
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Banking Servicesunmatched
- Billingunmatched
- Business Bankingunmatched
- Communication Skillsunmatched
- Computer Systemsunmatched
- Consumer Loansunmatched
- Credit Cardsunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Financeunmatched
- Government Regulationsunmatched
- Health Planunmatched
- High School Diplomaunmatched
- Interpersonal Skillsunmatched
- Mail Processingunmatched
- Maintenance Servicesunmatched
- Microsoft Officeunmatched
- Mortgageunmatched
- Mortgage Collectionsunmatched
- Organizational Skillsunmatched
- Payment Processingunmatched
- Presentation/Verbal Skillsunmatched
- Procedure Developmentunmatched
- Procedure Implementationunmatched
- Retail Bankingunmatched
- Small Businessunmatched
- Team Playerunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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