Specialized Operations Associate

Company Description Saks Fifth Avenue is a premier luxury fashion destination, dedicated to helping customers express their personal style through curated, trend-forward collections. Since 1924, the company has focused on delivering distinctive shopping experiences, combining expert fashion guidance with personalized customer service. Saks integrates a sophisticated digital platform with a network of exceptional stores across North America to create seamless, all-channel shopping. As part of Exemplar Luxury Group, Saks Fifth Avenue is connected to a collective of leading luxury brands focused on outstanding customer experiences and innovative retail. Team members join a dynamic environment that is shaping the future of luxury retail.

Role Description The Specialized Operations Associate is a part-time, on-site role based in Miami, FL. This role is responsible for supporting daily store operations, including processing merchandise, maintaining inventory accuracy, and ensuring efficient stockroom and sales floor organization. The associate helps prepare product for the sales floor, coordinates transfers and returns, and adheres to operational procedures and compliance standards. The role collaborates with sales and customer service teams to support seamless client experiences and timely order fulfillment. The associate may also assist with visual merchandising setups, reporting operational issues, and participating in special projects or events as needed.

Qualifications

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• Strong operations skills, including experience with inventory handling, stockroom processes, and retail procedures.
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• Excellent interpersonal and communication skills to collaborate effectively with team members and support a luxury customer environment.
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• Solid analytical skills to interpret data, track inventory accuracy, and identify process improvements.
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• Customer service skills with a focus on delivering polished, professional support in a fast-paced retail setting.
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• Ability to work on-site in Miami, FL, with flexibility for evenings, weekends, and holidays as business needs require.
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• High level of attention to detail, reliability, and time management in handling multiple operational tasks.
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• Comfort using retail systems and basic technology; previous experience in luxury or fashion retail is an asset.
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• High school diploma or equivalent preferred; further education in business, retail management, or a related field is beneficial.
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