Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle’s Eastside, the Bellevue Club is a gathering place for the Northwest’s most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings. The Bellevue Club is looking for a dedicated and experienced Restaurant Supervisor to join our F&B leadership team! This position contributes to department’s success by assisting the team in executing the standards of the Bellevue Club to create a memorable experience for our members and customers. Essential Functions: - Assists Food & Beverage Management in the smooth, efficient running of outlet.
- Training new hires and leading existing team members in the Waitstaff, Host, and Busser positions.
- With great attention to detail, helping management lead the team with training and leading by example.
- Supervises the operations when scheduled including any staff issues.
- May assist with scheduling, inventory, and purchasing when needed.
- Makes recommendations regarding personnel issues, employee communication and documentation.
- Supervises, trains, and assists in evaluating subordinates.
- Ensures that all facilities are in good condition and coordinates necessary maintenance.
- Accurately operates computerized point of sale system and troubleshoots system errors. Updates system with new menu items and/or changes.
- Reviews all food servers’ checkouts. Counts banks. Processes cash transactions in the restaurant during meal service.
- Communicates consistently and effectively with the cooks and staff regarding various issues such as menu updates, daily specials, and staff changes.
- Answers the telephone and accurately responds to customer inquiries.
- Communicates with members directly and through the staff to ensure member satisfaction. Develops strong business relationships with members to generate repeat business. Responds to guest complaints via phone calls and letters to ensure guest satisfaction.
- Tastes food to ensure quality and consistency.
- Maintains in-depth knowledge of the menu, including specials, recipes, and nutritional information.
- Cleans and organizes the restaurant and ensures the equipment is in good repair.
- Markets and promotes special items, new items, etc.
- Stocks the restaurant with all food and beverage items as well as side items, including cups, ice, napkins, straws, silverware, etc.
- Models a customer comes first attitude and delivers excellent customer service, supports team members.
- Demonstrates integrity, honesty, and knowledge to promote the mission of the Bellevue Club.
Requirements: - Management, supervisory or shift lead experience.
- Computerized point of sales system experience.
- High School diploma or general education degree (GED) preferred.
- Experience mixing and serving espresso/smoothie drinks preferred.
- Strong communication and interpersonal skills required.
- Ability to work in a fast-paced, team environment and the ability to act with a customer comes first attitude and deliver customer service that meets or exceeds customer expectations.
We Offer: - Pay range: $25 per hour plus tips!
- Free access to Club facilities and amenities
- Complementary group fitness classes
- Discounts at Club restaurants, Spa services and products
- Opportunities for advancement in other roles within the Bellevue Club
- Employee Recognition
- Training and Development
- A luxurious, recently remodeled hotel and cutting-edge fitness facility
- A unique, thriving, fun and busy environment.
- Free parking and other great perks!
How to Apply: If you are looking for a fun, professional yet casual atmosphere and a great work environment, apply today! *This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify. *Bellevue Club | Hotel is an Equal Opportunity Employer.
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