Spring 2027 IT Service Desk Analyst Internship

National Fuel Gas Co
  • Buffalo, NY
  • $20 Per Hour
1 day ago

Job Description

Spring 2027 IT Service Desk Analyst Internship | National Fuel Gas Company Back to Top

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Who We Are Corporate Responsibility Careers Community Investor Relations News Safety & Gas Emergencies

Who We Are

An Integrated Energy Company

The Way We Work

History

Corporate Leadership Team

Board Of Directors

Location and Phone Information

Corporate Responsibility

Responsibility Overview

A Message from President & CEO Our Core Values The Way We Work History Safety Environment Air Quality and Emissions People and Community Reports and Resources

Governance

Governance and Ethical Conduct Trade Groups and Organizations Code of Vendor Conduct

Careers

Why Work at National Fuel

Work at National Fuel Faces of Fuel Employee Benefits

Careers

Current Openings FAQs

Employees and Retirees

Employee Retiree Resources

Community

Community Overview

Foundation

Grant Applications

Who We Are

An Integrated Energy Company

The Way We Work

History

Corporate Leadership Team

Board Of Directors

Location and Phone Information

Corporate Responsibility

Responsibility Overview

A Message from President & CEO Our Core Values The Way We Work History Safety Environment Air Quality and Emissions People and Community Reports and Resources

Governance

Governance and Ethical Conduct Trade Groups and Organizations Code of Vendor Conduct

Careers

Why Work at National Fuel

Work at National Fuel Faces of Fuel Employee Benefits

Careers

Current Openings FAQs

Employees and Retirees

Employee Retiree Resources

Community

Community Overview

Foundation

Grant Applications

  • Make A Payment (NY/PA)
  • Make A Payment (NY/PA)

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Please reference position Spring 2027 IT Service Desk Analyst Internship in the subject line of email.

Email - jobs@natfuel.com

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Spring 2027 IT Service Desk Analyst Internship

Buffalo, NY

Company Description:

National Fuel is a diversified energy company headquartered in Williamsville, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.

National Fuel is currently seeking to fill the below internship within the Information Technology department for the Spring 2027 semester.

Internship Description:

Service Desk Analyst

  • Assist as the first point of contact for all IT-related inquiries and incidents, providing exceptional customer service via various channels (phone, email, chat, in person).
  • Efficiently learn to diagnose and resolve technical issues, escalating complex problems to the appropriate teams when necessary.
  • Collaborate with cross-functional teams to resolve user issues, contributing to the overall improvement of the IT infrastructure.
  • Contribute to the creation and maintenance of knowledge base articles and support documentation, empowering users to find self-help solutions.
  • Stay updated with the latest technology trends and actively participate in training sessions to enhance your technical skills.
  • Assist with imaging and initial workstation setups.

Qualifications:

  • Jr. or Sr. undergraduate or graduate student pursuing a degree/concentration in Computer Science, Computer Information Systems, or related discipline
  • Interest in a career in software engineering with an eager and open-minded attitude towards learning new technologies
  • Proficient in or knowledgeable/open to investigating tools to assist application teams
  • Ability to work with a high level of independence as well as collaboratively with a team
  • Able to learn quickly and take initiative with a strong sense of ownership, with the ability to balance and prioritize multiple assignments
  • Excellent verbal and written communication skills
  • Minimum GPA of 3.0

Compensation:

  • The base pay for this position is $20/hr.

Any candidate offered a position with National Fuel will be required to successfully complete a pre-employment drug test. Please submit your resume, cover letter, and transcripts (preferably in PDF format) by December 1, 2026 to jobs@natfuel.com

Please reference Service Desk Internship in the subject line of your email.

National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That's why we're committed to building a diverse workforce and an equitable and inclusive work environment.

We celebrate diversity and do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, disability, veteran status, or any other legally protected basis.

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2026 National Fuel Gas Company

.ed06b340-b083-4abc-bc54-917232e49387{fill:#00b2e2;} Where are you located?

New York Pennsylvania Ohio

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My Home My Business

.ed06b340-b083-4abc-bc54-917232e49387{fill:#00b2e2;} Where are you located?

.fd528b22-8814-48b4-8d0e-3983b772f580{fill:#00b2e2;} Is this for your home or business?

NY Home NY Business

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Numbers & Facts

LocationBuffalo, NY

Skills

  • Air Qualityunmatched
  • Analysis Skillsunmatched
  • Communication Skillsunmatched
  • Community Relationsunmatched
  • Computer Scienceunmatched
  • Computer Workstationsunmatched
  • Corporate Social Responsibilityunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Emerging Technologyunmatched
  • Employee Benefitsunmatched
  • Establish Prioritiesunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Investor Relationsunmatched
  • Knowledge Baseunmatched
  • Leadershipunmatched
  • Oil and Gasunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Safety/Work Safetyunmatched
  • Software Engineeringunmatched
  • Support Documentationunmatched
  • Technical Supportunmatched
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