Sr. Accounts Receivable Collections Representative

GENERAL STATEMENT OF RESPONSIBILITY: Responsible for resolving client inquiries regarding invoices/statements. Assist with calculation of commissions and collecting accounts receivable.

ESSENTIAL FUNCTIONS:

• Resolve client inquiries regarding invoices/statements
• Research and prepare A/R adjustments.
• Enter invoice information in third party websites.
• Assist with posting adjustments.
• Assist AR Collections Supervisor with preparing and processing daily deposit
• Assist AR Collections Supervisor with commissions
• Assist with calling past due accounts for collection of outstanding balances.
• Maintain documentation of all collection calls.
• Interact with account executives to help resolve collection and billing issues.
• Track accounts sent to collection service.
• Track NSF checks.
• Run D&B Reports on new customers as needed.
• Enter online credit card transactions as needed.
• Assist with gathering and reviewing audit documentation.
• Prepare special reports as requested.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.

Filing as needed.

Other duties as assigned

JOB QUALIFICATIONS:

EDUCATION: High School Diploma or equivalent. Associates degree in Business/Accounting preferred.

EXPERIENCE: 2 years accounts receivable experience.

SKILLS & ABILITIES:

• Good verbal and written communication skills
• Detail oriented
• Analytical and problem-solving ability
• Organizational ability
• PC desktop software familiarity, including Microsoft Excel
• Good knowledge of financial accounting systems/software, Microsoft D365 preferred
• Ability to be at work and on time
• Ability and judgment to interact and communicate appropriately with other employees, clients and management

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.

This position requires the necessary physical attributes for office work such as:

• Sitting for extended lengths of time
• Close vision requirements due to computer work
• Repetitive use of hands, fingers, wrists and elbows for operating a computer and telephone
• Light lifting, up to 10 pounds

EQUIPMENT: PC and communications equipment

OTHER: Overtime and weekend work as necessary according to workload and/or projects; occasional travel is required; this is an "on-call" position requiring the use of wireless phone for after-hours contact.

The employer shall, in its discretion, modify or adjust this position to meet the company's changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion.

• denotes essential job function

An Equal Opportunity Employer

Pay Range: $18.00-31.00

Starting Pay Range: $18.00-$20.00

Benefits for Full Time Employees:

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long-Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement