Sr Analyst

Job Description

Sr Analyst

Nagpur, Maharashtra

Job Summary

Google Workspace Senior Administrator - L2.3

Role Summary

Serve as a technical escalation point for complex Google Workspace administration and support activities.

Key Responsibilities

• Troubleshoot advanced Gmail, Drive, Meet, and Calendar issues.
• Configure email routing, inbound/outbound gateways, and mail compliance rules.
• Manage advanced Google Groups and organizational structures.
• Configure security settings, MFA, and access controls.
• Perform advanced administration using GAM tools.
• Support data migration and onboarding activities.
• Investigate service degradation and recurring issues.
• Configure Google Vault retention and eDiscovery policies.
• Conduct root cause analysis and implement preventive actions.
• Mentor L2 engineers and review operational procedures.

Technical Skills

• Google Workspace Administration
• Google Vault
• Email Routing & Compliance
• GAM (Google Apps Manager)
• Google Meet Administration
• Identity & Access Management
• Security Controls
• Reports & Audit Logs
• Data Migration Tools
• Endpoint Management Basics

Experience

• 5-7 years of IT experience
• 4+ years supporting Google Workspace solutions

Key Responsibilities

Google Workspace Senior Administrator - L2.3

Role Summary

Serve as a technical escalation point for complex Google Workspace administration and support activities.

Key Responsibilities

• Troubleshoot advanced Gmail, Drive, Meet, and Calendar issues.
• Configure email routing, inbound/outbound gateways, and mail compliance rules.
• Manage advanced Google Groups and organizational structures.
• Configure security settings, MFA, and access controls.
• Perform advanced administration using GAM tools.
• Support data migration and onboarding activities.
• Investigate service degradation and recurring issues.
• Configure Google Vault retention and eDiscovery policies.
• Conduct root cause analysis and implement preventive actions.
• Mentor L2 engineers and review operational procedures.

Technical Skills

• Google Workspace Administration
• Google Vault
• Email Routing & Compliance
• GAM (Google Apps Manager)
• Google Meet Administration
• Identity & Access Management
• Security Controls
• Reports & Audit Logs
• Data Migration Tools
• Endpoint Management Basics

Experience

• 5-7 years of IT experience
• 4+ years supporting Google Workspace solutions

Skill Requirements

Google Workspace Senior Administrator - L2.3

Role Summary

Serve as a technical escalation point for complex Google Workspace administration and support activities.

Key Responsibilities

• Troubleshoot advanced Gmail, Drive, Meet, and Calendar issues.
• Configure email routing, inbound/outbound gateways, and mail compliance rules.
• Manage advanced Google Groups and organizational structures.
• Configure security settings, MFA, and access controls.
• Perform advanced administration using GAM tools.
• Support data migration and onboarding activities.
• Investigate service degradation and recurring issues.
• Configure Google Vault retention and eDiscovery policies.
• Conduct root cause analysis and implement preventive actions.
• Mentor L2 engineers and review operational procedures.

Technical Skills

• Google Workspace Administration
• Google Vault
• Email Routing & Compliance
• GAM (Google Apps Manager)
• Google Meet Administration
• Identity & Access Management
• Security Controls
• Reports & Audit Logs
• Data Migration Tools
• Endpoint Management Basics

Experience

• 5-7 years of IT experience
• 4+ years supporting Google Workspace solutions

Other Requirements

Google Workspace Senior Administrator - L2.3

Role Summary

Serve as a technical escalation point for complex Google Workspace administration and support activities.

Key Responsibilities

• Troubleshoot advanced Gmail, Drive, Meet, and Calendar issues.
• Configure email routing, inbound/outbound gateways, and mail compliance rules.
• Manage advanced Google Groups and organizational structures.
• Configure security settings, MFA, and access controls.
• Perform advanced administration using GAM tools.
• Support data migration and onboarding activities.
• Investigate service degradation and recurring issues.
• Configure Google Vault retention and eDiscovery policies.
• Conduct root cause analysis and implement preventive actions.
• Mentor L2 engineers and review operational procedures.

Technical Skills

• Google Workspace Administration
• Google Vault
• Email Routing & Compliance
• GAM (Google Apps Manager)
• Google Meet Administration
• Identity & Access Management
• Security Controls
• Reports & Audit Logs
• Data Migration Tools
• Endpoint Management Basics

Experience

• 5-7 years of IT experience
• 4+ years supporting Google Workspace solutions

Apply now

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.