Sr. Application Engineer

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal® is hiring a Senior Application Engineer. The Senior Application Engineer provides advanced expertise to installation and service teams, ensuring seamless interoperability across complex security platforms and enterprise applications. The Senior Application Engineer will drive high-level troubleshooting, custom programming, system commissioning, software upgrades, and advanced diagnostics.

RESPONSIBILITIES:

• Lead the design and integration of complex application ecosystems, ensuring seamless interoperability across platforms and security systems
• Design and optimize network infrastructure (LAN/WLAN) to support high-performance application connectivity and scalability
• Lead advanced diagnostics and root-cause analysis, driving resolution of critical system and software issues
• Partner with cross-functional teams and stakeholders to align application deployments with business objectives and technical standards
• Oversee software lifecycle management, including configuration, updates, and compliance with licensing requirements
• Escalate and manage high-impact incidents, providing strategic recommendations to minimize operational risk
• Develop and enforce project governance, ensuring efficient resource allocation, timelines, and adherence to best practices
• Deliver executive-level training and mentorship, enabling successful adoption of applications and continuous skill development

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Product specific certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
• Minimum of three (3) year of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers, working with enterprise-level clients or large projects
• High-level decision-making and complex problem-solving ability to develop innovative solutions that align with organizational strategy
• Advanced proficiency with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Expert ability to interpret, evaluate and apply advanced technical documentation, ensuring systems and solutions meet enterprise and client requirements
• Exceptional oral and written communication skills, ability to communicate with both internal and external stakeholders
• Ability to establish and maintain trusted partnerships across executive leadership, technical teams and client organizations

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor's degree in computer science, engineering, or related field

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.