Sr. Benefits Associate

Description

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Sr. Benefits Associate supports the administration of Hyundai Capital America's Total Rewards programs, including employee benefits, wellness, retirement, and the Employee Vehicle Program (EVP). This role manages routine and moderately complex benefits and EVP activities and serves as a key point of contact for employees, vendors, Payroll, Finance, and internal stakeholders. Responsibilities include administering programs in accordance with plan documents, policies, and regulatory requirements; coordinating required employee notices; maintaining compliance documentation and employee program records; supporting regulatory filings and audits; and escalating compliance risks or exceptions to Benefits leadership.

HOW YOU WILL MAKE AN IMPACT

• Benefits Administration and Operations
  
  • Administer and support the day-to-day operations of employee benefit programs, including health and welfare, life and disability, flexible spending, voluntary benefits, retirement plans, wellness, and other employer-provided programs.
  • Serve as a point of contact for employee benefit inquiries, escalations, and issue resolution, applying established guidelines and ensuring timely, accurate, and service-oriented support.
  • Maintain, audit, and validate benefit data and records across applicable systems to ensure enrollment accuracy, data integrity, and reliable reporting.
  • Partner with vendors, Payroll, Finance, and internal stakeholders to investigate, troubleshoot, and resolve eligibility, billing, enrollment, claims, file transmission, and system issues.
  • Coordinate and support the administrative implementation of plan changes, process updates, system enhancements, and vendor-related administrative changes.
  • Develop, update, and distribute employee-facing communications, job aids, and program materials to support employee understanding and program utilization.
  • Support benefits regulatory compliance activities, including required employee notices and disclosures, regulatory filings, audits, and compliance documentation; administer programs in accordance with plan documents, policies, regulatory requirements, and established controls; and monitor administrative processes for potential compliance gaps, escalating risks or exceptions to Benefits leadership.
  • Play a key role in supporting the planning and execution of annual Open Enrollment, including testing, validation, employee communications, and vendor coordination.
• Employee Vehicle Program Administration
  
  • Support the day-to-day administration of the EVP, including driver eligibility and onboarding, new and replacement vehicle orders, vehicle terminations, accidents, motor vehicle record (MVR) requirements, insurance administration, and other ongoing program activities.
  • Serve as a primary point of contact for EVP participants and coordinate with program vendors and internal stakeholders to provide guidance on program policies and processes, support vehicle-related activities, research and resolve routine and moderately complex issues, and escalate unique or higher-risk matters as appropriate.
  • Support EVP financial and payroll administration, including reviewing and reconciling vendor invoices and vehicle-related charges, coordinating employee payroll impacts, and partnering with Payroll, Finance, and vendors to research and resolve discrepancies.
  • Maintain and validate EVP records, systems, and required documentation to support program compliance, risk management, internal controls, and audit readiness.
  • Monitor participant compliance with established EVP eligibility, driver, MVR, insurance, accident reporting, vehicle use, and documentation requirements; identify and document exceptions and escalate potential compliance, safety, insurance, or policy issues in accordance with established procedures.
• Projects, Reporting and