Sr. Business Analyst - Integrations

Overview

This role is intended for a Business Analyst who can operate across business process discovery, requirements engineering, data analysis, and validation. The analyst will work directly with subject matter experts to understand current-state data integrations, document the future-state needs for data flow, and help engineering teams convert business requirements into actionable technical specifications. The role involves technical acumen in understanding APIs and Data Integrations concepts and data quality expectations.

Be part of a dynamic collaborative environment and join the team at our stunning campus in Redlands, CA, where your analytical skills will help drive strategic business decisions.

Responsibilities

• Elicit requirements using a variety of techniques including interviews, workshops, surveys, and analysis of existing processes, documentation, and information products
• Produce project artifacts including requirements documentation, use cases, business process workflows, and data models
• Use your creativity and analytical skills to evaluate information gathered from multiple sources, reconciling conflicts, and distilling high-level information into detailed requirements
• Collaborate with colleagues to analyze information, define and prioritize requirements, evaluate potential solutions, provide recommendations to stakeholders, and deliver meaningful information products
• Work closely with team members to ensure data integrations requirements can be met within acceptable response times and reliability
• Work with Esri’s Global Distributors to facilitate regular cadence to solicit requirements and provide updates on the progress for Distributor Data Exchanges APIs

Requirements

• 5+ years of direct business analysis experience supporting data integrations teams
• Demonstrated ability to translate business requirements into functional specifications, data mappings, acceptance criteria, test plans, and development-ready backlog items
• Intermediate to advanced querying and analysis skills using SQL, SQL Server tools, Excel, and similar data validation approaches
• Experience with API Testing
• Experience supporting data validation, reconciliation, defect triage, UAT, stakeholder sign-off, and production readiness for business-critical integrations
• Exceptional written and verbal communication skills, including the ability to adapt messaging for SMEs, engineers, product owners, managers, and executive stakeholders
• Strong facilitation, organization, prioritization, and follow-through skills in an environment with multiple stakeholders, evolving requirements, and data constraints
• Incorporate appropriate security and data privacy safeguards into work activities, communications and deliverables to protect sensitive, confidential and regulated information.
• Bachelor’s in business, information systems, data analytics, or a related field

Recommended Qualifications

• Hands-on experience with any API testing tools and relational databases
• Working familiarity with collaboration and analysis tools such as Microsoft 365, SharePoint, Teams, Visio, Lucidchart, ServiceNow, or similar delivery tooling
• Comfortable reviewing SQL logic, stored procedures, views, and business rules to support requirement clarification and validation

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