***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking a Sr. Business Controls Audit Specialist to join our team in Englewood, CO! The Sr. Business Controls Auditor will support and lead internal and external audits, regulatory examinations, investor reviews, and other oversight activities across mortgage servicing operations. This includes but is not limited to serving as a senior subject matter resource responsible for coordinating complex audit engagements, assessing regulatory and operational risk, evaluating control design and effectiveness, reviewing findings and management responses, and driving identified issues through sustainable remediation and closure.
To be successful in this role, the candidate must have strong knowledge of mortgage servicing functions and requirements and strong risk and control judgment, and the ability to independently manage multiple complex engagements while effectively communicating risks, findings, and recommendations to senior leadership. Candidate requires strong verbal and written communication skills and experience working directly or indirectly with banking, lending or servicing regulators.
- Location: Onsite daily in Englewood, CO
- Compensation: $90-115k
Key Responsibilities:
- Lead and coordinate complex internal audits, external audits, regulatory examinations, investor reviews, and other third-party testing activities across mortgage servicing operations.
- Evaluate audit and examination requests, determine appropriate business ownership and resourcing, establish project plans and timelines, and drive deliverables through timely completion.
- Serve as a primary liaison between Business Controls, servicing operations, Internal Audit, Compliance, Risk, external auditors, investors, agencies, and other testing parties.
- Perform independent review and challenge of audit responses, supporting documentation, procedures, controls, and other evidence to determine completeness, accuracy, regulatory alignment, and audit readiness prior to submission.
- Assess preliminary and final audit findings to determine regulatory, investor, operational, and control implications, including the reasonableness of findings and associated risk.
- Conduct process walkthroughs, loan level reviews, data analysis, and control assessments to evaluate control design and operating effectiveness and identify potential gaps or systemic risk.
- Partner with business leaders to perform root cause analysis, determine potential population and customer impact, and develop sustainable corrective action and remediation plans.
- Lead issue management for assigned findings through remediation and closure, while identifying recurring findings, control weaknesses, and emerging risk trends for escalation to Business Controls and senior leadership.
- Provide guidance and effective challenge to business partners regarding regulatory requirements, audit expectations, control design, evidence sufficiency, and remediation strategies.
- Support continuous improvement of the Business Controls framework, including audit readiness, issue management practices, control documentation, procedures, governance, and reporting.
- Coordinate and provide day-to-day work direction to Audit Support Specialist(s) on Business Control team supporting assigned audits, examinations, and information requests, including assignment of activities, prioritization of deliverables, review of work product, and guidance on audit requirements and evidence expectations.
What you’ll need to be successful:
- Bachelor’s degree or equivalent work experience
- Minimum of 5 years of progressively responsible experience in mortgage servicing, with significant experience in business controls, operational risk, regulatory compliance, quality control, internal audit, external audit, or examination management
- Strong written and verbal communication skills, including the ability to prepare audit ready responses, workpapers, issue summaries, and concise executive level communications Advanced computer skills including SQL, database management, etc.
- Working knowledge of Federal and State Mortgage Banking Laws
- Demonstrated experience evaluating business processes, risks, controls, audit findings, and supporting evidence and determining whether corrective actions appropriately address identified risk
- Strong analytical and critical thinking skills with the ability to independently assess complex issues, challenge conclusions, identify risk, and develop practical recommendations Exceptional attention to details and ability to manage variations
- Advanced proficiency with Microsoft Office (Visio, Excel, Word, etc.)
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.