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Sr Business Intelligence Engineer, Amazon Global Data Center Ops Central Insight and Analytics Team

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago
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    Skills

    • Analysis Skillsunmatched
    • Business Intelligenceunmatched
    • Corrective Actionunmatched
    • Data Qualityunmatched
    • Hardware Repairunmatched
    • Kronos Workforce Schedulerunmatched
    • Maintenance Servicesunmatched
    • Metricsunmatched
    • Network Operations Centerunmatched
    • Preventative Maintenanceunmatched
    • Reporting Dashboardsunmatched
    • Resource Managementunmatched
    • Vehicle Fleetsunmatched

    Description

    We are looking for a Senior Business Intelligence Engineer to build the diagnostic analytics layer for Amazon"s global data center operations. You will move our analytics capability beyond reporting what happened to explaining why - identifying which factors drive metric deviation, decomposing performance into attributable components, and building the analytical frameworks that enable operational leaders to take the right action.

    GDCO operates one of the world"s largest physical infrastructure fleets - hundreds of data centers across 20+ countries - with thousands of technicians performing hardware repairs, rack installations, and preventive maintenance daily. We have strong descriptive analytics (dashboards, WBR metrics), but has opportunity in terms of explaining root causes, attribute performance gaps to specific factors, or recommend proven corrective actions. This leader will focus on building that diagnostic layer.

    This is a high-impact, high-autonomy role. You will scope analytical problems, build decomposition frameworks, partner with operational leaders to validate findings, and deliver insights that directly influence resource allocation, process design, and investment decisions at the VP level. You"ll work with rich operational data at scale: millions of repair tickets, rack lifecycle events, parts inventory flows, workforce scheduling data, and hardware validation results.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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