Sr Business Process Reengineering Specialist for Hybrid Work

Syntricate Technologies Inc
  • Lansing, MI
    30+ days ago

    Job Description

    Position: Sr Business Process Re-engineering Specialist (BA OR BSA)
    Location: Lansing, MI (Hybrid Local Candidates)
    Duration: 4-6 Months contract
    Interview Process: Face to Face
     
    Job Description
    We are seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert (SME) supporting multiple long-standing enterprise web applications built on modern Microsoft and database platforms. This role is responsible for analyzing current-state business processes, application behavior, and data flows, and for designing and implementing future-state process and system improvements that enhance efficiency, reduce risk, ensure compliance, and improve service delivery.
     
    Key Responsibilities
    • Develop a comprehensive understanding of multiple enterprise web applications, including architecture, workflows, business functions, and data flows
    • Provide ongoing operational support (KTLO) and support new initiatives and enhancement projects
    • Analyze current-state (“as-is”) processes and systems; design and implement future-state (“to-be”) workflows and improvements
    • Facilitate cross-functional sessions with architects, developers, analysts, QA, security teams, and business stakeholders
    • Elicit, document, and translate clear, testable business and system requirements
    • Create and maintain process, system, and training documentation aligned with structured enterprise methodologies
    • Guide effective use of Azure DevOps for Agile planning, backlog management, delivery tracking, and reporting
    • Define measurable success criteria and ensure alignment with operational and strategic objectives
    • Provide coaching, oversight, and training to analysts, developers, QA staff, and subject matter experts
    • Lead and support application modernization initiatives, including incremental transformation of legacy systems
     
    Required Qualifications
    • Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
    • Proven ability to model and design as-is and to-be business processes and workflows
    • Strong experience creating process diagrams, workflow diagrams, and data-flow documentation
    • Demonstrated success leading full lifecycle projects from planning through delivery
    • Proven experience modernizing legacy systems and transitioning to contemporary frameworks
    • Hands-on experience with Azure DevOps (pipelines, backlog tracking, reporting)
    • General knowledge of .NET, SQL Server, Teradata, and enterprise application environments
    • Experience with System Security Plans (SSP), NIST controls, and ATO processes
    • Strong communication, facilitation, and stakeholder management skills
     
    Preferred Qualifications
    • ITIL certification or equivalent experience
    • Familiarity with Lean and Six Sigma concepts applied to IT and process improvement
    • Knowledge of IT service management and change management practices
    • Experience with risk analysis and remediation using POAMs

    Numbers & Facts

    LocationLansing, MI

    Skills

    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • Backlog Prioritizationunmatched
    • Business Analysisunmatched
    • Business Processesunmatched
    • Business Solutionsunmatched
    • Change Managementunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Computer Securityunmatched
    • Cross-Functionalunmatched
    • Design Flowsunmatched
    • DevOpsunmatched
    • Documentationunmatched
    • Enterprise Applicationsunmatched
    • IT Service Management (ITSM)unmatched
    • ITIL (IT Infrastructure Library)unmatched
    • Internet Applicationunmatched
    • Lean Six Sigmaunmatched
    • Maintain Complianceunmatched
    • Microsoft .NETunmatched
    • Microsoft Product Familyunmatched
    • Microsoft SQL Serverunmatched
    • Microsoft Windows Azureunmatched
    • NCR Teradataunmatched
    • Operational Strategyunmatched
    • Operational Supportunmatched
    • Process Developmentunmatched
    • Process Engineeringunmatched
    • Process Improvementunmatched
    • Project Lifecycleunmatched
    • Project Planningunmatched
    • Quality Assuranceunmatched
    • Risk Analysisunmatched
    • Risk Managementunmatched
    • Service Deliveryunmatched
    • Software Administrationunmatched
    • System Testunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • U.S. National Institute of Standards and Technology (NIST)unmatched

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