POSITION TITLE: Senior Business Systems Analyst
DEPARTMENT: GTO-SMI-SALES
- POSITION SPECIFICATIONS:
- Bachelor's Degree in computer science, Information Systems, or equivalent work experience required; Master's degree in Information Technology Business field preferred
- Minimum of 5 years business systems analysis experience required; which includes: proficiency with business analysis methodologies, such as requirements elicitation and documentation, required
- Customer Relationship Management (CRM) experience required, subject matter expertise in finance, sales and related business processes preferred.
- Experience with Salesforce configuration, low-code development, and best practices preferred.
- Experience with Azure devops, agile methodology preferred.
- Knowledge of database-oriented analysis tools and techniques, especially SQL, is preferred
MAJOR DUTIES:
- Provide business analysis support as needed for the Sales business area.
- Determine and document business objectives. Translate business objectives into documented business and functional requirements.
- Perform analysis, prepare functional specifications, and conduct functional testing for approved projects. Coordinate, review, and validate this work when prepared by project team members.
- Facilitate the business/functional aspects of design, development, testing, implementation, and/or problem resolution.
- Collaborate effectively across multiple functional areas to achieve desired results.
- Prepare project estimates for requirements, design, and testing. Participate in agile work sessions and sprint planning, reviews, standups, etc.
- Perform low-code development for the Salesforce application.
- Initiate and manage the process to onboard applications to the technology portfolio on behalf of customers.
- 2nd and 3rd level On-Call off hours support on a rotational basis
HOURS/LOCATION:
- 8:30 a.m. - 5:00 p.m. (Overtime as required)
- Hybrid schedule
- Warrendale, PA 15086
Will be required to work at various Federated Hermes locations, notably Warrendale location
EXPLANATORY COMMENTS:
- Excellent oral and written communication skills
- Excellent decision making and problem-solving skills
- Excellent analytical skills with attention to detail and accuracy
- Ability to work on multiple projects simultaneously
- Ability to work effectively independently and as a member of a project team
- Ability to lead and manage complex projects
- COMMENCEMENT DATE: 10/14/2026
The firm does not sponsor employment visas.
Federated Hermes is committed to providing equal employment opportunities in all aspects of employment to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex, pregnancy, sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any local, state or federal law applicable to Federated Hermes. As part of the firm's equal employment opportunity statement, Federated Hermes will also comply with applicable government contractor obligations, including ensuring veterans and qualified people with disabilities are considered for employment and promotional opportunities consistent with current federal, state and local laws and regulations. Federated Hermes will also make reasonable accommodations for the religious practices or beliefs of applicants and employees, as well as for mental health or physical disability needs.
To review Federated Hermes' California Privacy Notice go to https://www.federatedinvestors.com/corporate/careers.do and select CA Applicant Notice.