Site: The General Hospital Corporation\n \nMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.\n \nJoin Our Kidney Transplant Team as a Sr. Clinic Practice Assistant!\n \nOur Transplant Clinic is seeking a Sr. Clinic Practice Assistant to play a vital role in supporting seamless clinic operations and delivering an exceptional experience for patients and providers alike.\n \nIn this advanced administrative role, you'll manage the coordination of complex clinic and surgical schedules. Your expertise will help ensure accuracy, efficiency, and continuity of care for a highly specialized patient population.\n \nHourly rate starting at $22.00\n \nJob Summary\n \nSummary\n \nPerforms administrative functions to support smooth and efficient clinical service and practice operations. \n \nPerforms administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level). \n \nMake patient appointments and maintain appointment records. \n \nAssist callers with routine inquiries and triage matters appropriately. \n \nProcess patient billing forms and scan documents to patient medical record (EPIC).\n \nActs as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. \n \nMay perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.\n \nHandles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. \n \nAdditional responsibilities as assigned.\n \nQualifications\n \nEducation\n \nHigh School Diploma or Equivalent required\n \nCan this role accept experience in lieu of a degree?\n \nNo\n \nExperience\n \n3-5 years office experience required\n \nKnowledge, Skills and Abilities\n\n Strong technology and MS Office skills \u2013 Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.\n Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.\n Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.\n Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.\n Managing one's own time and the time of others.\n Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.\n* Ability to proofread and edit written documents.\n \nAdditional Job Details (if applicable)\n \nRemote Type\n \nOnsite\n \nWork Location\n \n165 Cambridge Street\n \nScheduled Weekly Hours\n \n40\n \nEmployee Type\n \nRegular\n \nWork Shift\n \nDay (United States of America)\n \nPay Range\n \n$19.37 - $27.71/Hourly\n \nGrade\n \n4\n \nAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.\n \nEEO Statement:\n \n1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.\n \nMass General Brigham Competency Framework\n \nAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.\n\n