Sr. Custom Success Manager

About Us:

In 1997, our founders built the first web-based employment screening solution.  Today, AssureHire is creating next generation solutions to help companies onboard and protect human capital with first class candidate experiences.

Responsibilities:

• Verify employment and education history information using telephone, web, email and fax.

• Provide professional service to third party verifiers and applicants.

• Handle Personal Identifying Information confidentially and responsibly.

• Employ knowledge and ingenuity to process verifications.

• Log clear and detailed notes documenting research steps and actions taken on screening.

• Analyze collected data and personal documents and evaluate their relevance and applicability.

• Prepare accurate and grammatically correct reports.

• Maintain a personal performance level that meets or exceeds the established production and quality goals of the department

Requirements:

• Expert computer skills (Internet Searches, Database Lookups)

• Outstanding verbal and written communication skills, excellent problem-solving skills

• Ability to work independently and problem-solve

• Energetic, self-motivated, and detail-oriented

• Ability to manage multiple priorities using time management and organization skills

• Team player with the ability to work with a wide variety of people 

• Bilingual (Spanish) a plus

• High School Diploma or GED required

• Entry level position with room for growth

Perks:

• We are located in Rocklin, CA minutes from both Highway 80 and Highway 65.

• We are a growing, thriving company with a progressive culture focused on a healthy, fun and fulfilling workplace.

• Medical, Dental, Vision.

• Stock Options.

• Paid Training, Vacation and Sick Leave.

• Food, Fun Fridays, Fitness Stipends, Device Stipends and more.

• $12-$17 per hour