Sr. Customer Service Representative

A manufacturer of electronic printed circuit boards located in Macungie, PA is seeking a Sr. Customer Service Representative to join their team. Salary: $60K-$70K. This person will serve as the primary point of contact for key contract manufacturing customers. This role is responsible for managing customer relationships, coordinating customer programs internally, and ensuring successful execution from quotation through production and delivery. The ideal candidate is highly organized, customer-focused, and capable of working cross-functionally with operations, engineering, supply chain, quality, and production teams. Experience in electronics manufacturing, PCB assembly, or contract manufacturing is preferred. This position is onsite at our location in Macungie, PA. The hours are based on production which are 7:30am to 4:00pm Monday through Friday.