Optimum Staffing Solutions is partnered with a company in Tukwila, WA that is looking to add a Sr. Customer Service Representative to their team!
This role is ideal for someone who enjoys building customer relationships, solving problems, and supporting customers in a fast-paced industrial environment.
Skills you need:
3–5 years of customer service, inside sales, or industrial distribution experience
Strong communication, organization, multitasking, and computer skills
Ability to negotiate pricing and manage customer expectations
Basic product knowledge with strong attention to detail
What you will do:
Respond to customer inquiries, provide quotes, enter orders, and resolve customer issues
Build strong customer relationships and support repeat business
Source products, manage inventory needs, and expedite backorders
Coordinate shipping, returns, and order fulfillment
Assist less experienced customer service representatives when needed
Why you want this job:
Join a stable, industry-leading organization with opportunities for career growth
Work in a customer-focused role where you can directly impact service and satisfaction
Numbers & Facts
Location
Tukwila, Washington
Skills
Business Supportunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Inside Salesunmatched
Inventory Managementunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Order Processingunmatched
Order/Customer Fulfillmentunmatched
Pricingunmatched
Resolve Customer Issuesunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.