Job Description
- Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks
- Considerable knowledge of Laptop Refresh
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
Skills
Analysis Skillsunmatched
Computer Hardwareunmatched
Computer Systemsunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Device Driversunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Laptop PCunmatched
Microsoft Outlookunmatched
Microsoft Product Familyunmatched
Microsoft Windows Operating Systemunmatched
Operating Systemsunmatched
PC Hardwareunmatched
Peripheral Hardwareunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Software Configuration Managementunmatched
Software Installationunmatched
System Center Configuration Manager (SCCM)unmatched
Technical Supportunmatched
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