Sr. Enterprise Account Manager, HiTech

The AWS US Enterprise team is responsible for serving the needs of Fortune 1000 enterprise customers based in the United States region. Our HTES team is focused on high-density industries such as HiTech, Electronics, and Semiconductor. Our team takes pride in leading customers through an accelerated and innovative cloud journey and creating long-term business relationships of value and trust.

As part of the US Enterprise team, you will have the opportunity to work alongside a motivated team that values and encourages diversified perspectives and ideas to best equip customers with the most innovative and comprehensive solutions.

As an Enterprise Account Manager, you will drive digital transformation through meaningful engagement with C-level executives, IT leaders, architects, developers, and various lines of businesses of your customers. In this role, you will represent the entire portfolio of AWS products and services across the strategic accounts you manage within the Enterprise customer market segment. With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.

Work/Life Harmony

Our team is focused on balancing life with work, and does this via work autonomy and by prioritizing solutions and processes that enable the success of our customers.

Mentorship and Career Growth

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We also encourage curiosity and ownership of self-service learning opportunities within Amazon Web Services' internal training and certification resources.

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.s.

Key job responsibilities

• The Sr. Account Manager is responsible for teaming with all aspects of the customer's organization. This includes C-level executives, engineering, infrastructure, partner org, and sales.
• Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all foundational model needs across training, inference, and go-to-market workstreams.
• The Sr. Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
• The Sr. Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs.
• In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

A day in the life

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.