Sr. Helpline Program Coordinator

University of Oklahoma
  • Oklahoma City, Oklahoma
    7 days ago

    Job Description

    Pay Range: Targeted annual salary ranges from $45,600 to $60,400, based on experience.

    Benefits Eligible: Yes

    Work Schedule: Flexible Schedule

    Travel: Not required

    Position Introduction:

    OU Health Stephenson Cancer Center is Oklahoma’s only National Cancer Institute (NCI)-Designated Cancer Center, and one of only 74 NCI-Designated Cancer Centers in the United States. This highly competitive accreditation ensures that our patients receive the highest standard of care and have access to the most advanced cancer treatment options. At the Stephenson Cancer Center, we have an exciting new job opportunity that could be right for you!

    Lead a Program That Changes Lives Every Day

    Are you a strategic leader who thrives on managing people, programs, and projects that make a measurable impact? Do you want your work to directly support cancer prevention and improve public health across Oklahoma?

    The Stephenson Cancer Center is seeking a Senior Hotline Program Coordinator to provide leadership and operational oversight for the Oklahoma Tobacco Helpline, a statewide program dedicated to helping Oklahomans live healthier, tobacco-free lives.

    This is an exciting opportunity for a collaborative and results-driven professional to lead program operations, supervise staff, manage complex projects, and drive continuous improvement for a high-visibility public health initiative.

    Why Join Stephenson Cancer Center?

    As Oklahoma's only National Cancer Institute-Designated Cancer Center, Stephenson Cancer Center is transforming cancer prevention, research, treatment, and survivorship. By joining our team, you'll be part of a mission-focused organization dedicated to improving health outcomes and reducing the burden of cancer across our state and beyond.

    Your work will help support tobacco cessation efforts that positively impact thousands of individuals and families every year.

    What You'll Do

    As the Senior Hotline Program Coordinator, you will oversee the administration and strategic direction of the Oklahoma Tobacco Helpline program and related initiatives.

    Key Responsibilities

    • Lead and oversee daily program operations to ensure exceptional service delivery and program effectiveness
    • Conduct program evaluations and develop long-range strategic plans to achieve organizational objectives
    • Collect, analyze, and interpret data to measure outcomes and prepare reports for leadership, stakeholders, and funding agencies
    • Ensure compliance with applicable regulations, policies, grant requirements, and contractual obligations
    • Plan, coordinate, and support program events, meetings, and outreach activities
    • Develop, manage, and monitor program budgets and financial resources
    • Negotiate, administer, and monitor grants, contracts, and vendor relationships
    • Lead project management efforts, establishing timelines, milestones, and performance measures
    • Develop and implement policies, procedures, and process improvements that enhance program performance
    • Collaborate with internal and external partners to advance public health initiatives and achieve program goals
    • Perform other duties as assigned to support the success of the program and organization

    The Impact You'll Make

    Every day, the Oklahoma Tobacco Helpline helps people take meaningful steps toward healthier lives. As the Senior Hotline Program Coordinator, you'll play a critical role in ensuring the program's success, supporting a talented team, and advancing tobacco cessation efforts that contribute to cancer prevention across the state.

    If you're passionate about leadership, public health, and creating positive change, we encourage you to apply and become part of the Stephenson Cancer Center mission.

    Apply today and help build a healthier Oklahoma.

    View full job description.

    Required Education and Experience:

    • Bachelor's degree.
    • 48 months of related experience.

    Equivalent/Substitution: Will accept 48 months of experience in lieu of a Bachelor's degree to equal 96 months of related experience.

    Required Certifications and Licenses:

    • None

    Hiring Contingent Upon a Background Check: Yes

    Numbers & Facts

    LocationOklahoma City, Oklahoma

    Skills

    • Budget Managementunmatched
    • Cancerunmatched
    • Continuous Improvementunmatched
    • Contract Managementunmatched
    • Contract Requirementsunmatched
    • Data Analysisunmatched
    • Fundingunmatched
    • Grant Administration/Managementunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Negotiation Skillsunmatched
    • Operationsunmatched
    • People Managementunmatched
    • Performance Metricsunmatched
    • Policy Developmentunmatched
    • Policy Implementationunmatched
    • Procedure Developmentunmatched
    • Procedure Implementationunmatched
    • Process Improvementunmatched
    • Program Evaluationunmatched
    • Project/Program Coordinationunmatched
    • Project/Program Managementunmatched
    • Public Healthunmatched
    • Regulatory Complianceunmatched
    • Reporting Skillsunmatched
    • Service Deliveryunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Vendor/Supplier Relationsunmatched
    • Willing to Travelunmatched

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