Sr HR Business Partner

Amazon is seeking a strategic and solution-focused Human Resources Business Partner (HRBP) to power the trajectory of our business by ensuring we have the right talent mix, senior leadership, and capabilities to innovate and deliver exceptional customer experiences. As an HRBP, you will serve as a leader of people and organizational strategy, accelerating business outcomes through diagnosis, development, and execution of integrated solutions. You will build trusted relationships with senior leaders, enabling you to effectively coach, act as a change agent, and influence critical decisions around talent and organizational design to drive business results.

Key job responsibilities

Organizational Effectiveness

• Leverage knowledge of the business, global landscape, and trends to tailor people-focused solutions that drive business outcomes
• Interpret key people metrics and trends, utilizing mechanisms to inspect and monitor risks
• Design, recommend, and implement effective organizational structures that align with business strategy, strengthen culture, and enable inclusive decision-making
• Partner with senior leaders to build customer-centric organizations that foster agility and empower frontline decision-making

Senior Leader and Leadership Team Effectiveness

• Assess both long-term and immediate senior leader talent needs to achieve business goals
• Develop strategies to build required senior leader skills and establish inclusive talent pipelines
• Coach and advise individual leaders and leadership teams on improving management abilities, addressing business challenges, and strengthening culture
• Challenge senior leaders when necessary to break mental models on ways of working, biases, structure, and talent decisions

Change Management

• Use listening mechanisms to identify trends, risks, and hotspots to inform change plans and maximize customer experience
• Drive effective change environments by leveraging multiple perspectives and inclusive communication strategies
• Influence and coach senior leaders as they build their teams" ability to navigate organizational changes
• Monitor and evaluate implemented changes to assess effectiveness and durability

Talent Planning

• Build long-term inclusive workforce plans aligned with business objectives
• Coach and support senior leaders in executing workforce plans and making resource allocation decisions
• Anticipate industry trends and talent needs, determining gaps in current and future capabilities
• Create talent goals and cadence with the Senior Leadership team, building inclusive talent mechanisms into the organization"s rhythm of business

Key Competencies

Influence without Authority

• Effectively influence senior leaders and peers without direct authority
• Build credibility through expertise and trusted relationships
• Drive change initiatives across organizational boundaries
• Persuade stakeholders using data-backed recommendations and compelling narratives

Dealing with Ambiguity

• Thrive in environments with incomplete information and "live in the grey"
• Work independently to make progress despite uncertainty
• Navigate complex situations with multiple stakeholders and competing priorities
• Maintain effectiveness during periods of significant organizational change

Gen AI Fluency

• Explores new GenAI tools, considers ethics, and measures effectiveness
• Applies security measures while experimenting with GenAI to improve work processes
• Combines AI with human expertise while maintaining transparency and accountability
• Evaluates when GenAI adds value and validates outputs through fact-checking before implementation.

High Judgment

• Make high-velocity decisions independently with limited guidance
• Balance competing priorities and make appropriate trade-offs
• Exercise sound judgment in sensitive situations involving people and organizational issues
• Know when to escalate issues versus when to resolve independently

Problem Solver/Scenario Planning

• Anticipate challenges before they arise and develop proactive solutions
• Create multiple future scenarios to prepare for various business outcomes
• Develop contingency plans for high-impact organizational changes
• Apply creative thinking to solve complex organizational problems

A day in the life

This role requires balancing strategic thought leadership with hands-on execution. You will partner with business leaders to develop HR solutions aligned with business objectives, lead organizational design initiatives, drive talent strategies, and create mechanisms to assess organizational health. You must be comfortable dealing with ambiguity while building structured mechanisms to drive successful and equitable outcomes.