Sr. Manager Client Services, Packaging

Thermo Fisher Scientific Inc

Mount Prospect, IL

JOB DETAILS
SALARY
$106,400–$159,575 Per Year
SKILLS
Alliance/Partner Management, Analysis Skills, Biology, Biotech and Pharmaceutical, Budget Management, Business Practices, Cancer, Change Management, Clinical Practices/Protocols, Clinical Trial, Clinical Trial Management, Communication Skills, Continuous Improvement, Corporate Policies, Customer Experience, Customer Relationship Management (CRM), Customer Service Management, Dental Insurance, Develop and Maintain Customers, Distribution Management, Diversity, English Language, Food Safety, GMP (Good Manufacturing Practices), Healthcare, Incentive Programs, Leadership, Life Insurance, Matrix Management, Medical Products, Microsoft Project, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Development, Project Management Certification, Project Management Software, Project/Program Management, Salesforce.com, Stock Purchase Plans, Supplier Optimization, Supply Chain, Supply Chain Operations, Team Lead/Manager, Team Player, User Documentation, Vision Plan, Willing to Travel
LOCATION
Mount Prospect, IL
POSTED
27 days ago

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:

Join our collaborative team at Thermo Fisher Scientific as a Senior Manager of Client Services Projects in our Clinical Trials Division. In this key leadership role, you''ll create exceptional customer experiences while managing complex clinical trial projects across our network. You''ll lead and develop project management teams responsible for ensuring seamless delivery of clinical supplies to patients. Working at the intersection of healthcare innovation and operational excellence, you''ll collaborate with pharmaceutical and biotech customers to optimize clinical trial supply chains and help bring life-changing therapies to market.

Your contributions will include strategic leadership of project teams, implementation of innovative solutions, and development of strong client partnerships. You''ll guide continuous improvement initiatives while maintaining the highest standards of quality and compliance in a GMP environment. This role offers the opportunity to make meaningful contributions to healthcare while advancing your career with an industry leader.

REQUIREMENTS:

  • Advanced Degree plus 6 years of experience, or Bachelor''s Degree plus 8 years of experience in clinical trial project management or related pharmaceutical/biotech industry
  • Preferred Fields of Study: Business, Life Sciences, Supply Chain, or related field
  • Project Management certification preferred
  • 5+ years of people management experience, including team leadership
  • Strong knowledge of GMP environment and clinical trial regulations
  • Demonstrated success in leading complex clinical supply chain projects
  • Excellence in client relationship management and strategic partnership building
  • Advanced problem-solving and analytical skills with data-driven decision making
  • Strong communication and presentation abilities across all organizational levels
  • Proven experience in process improvement and change management initiatives
  • Strong financial acumen and budget management experience
  • Proficiency in project management tools and systems (Microsoft Project, Salesforce, etc.)
  • Experience with clinical supply chain operations and distribution management
  • Ability to work effectively in matrix organizations
  • Strong commitment to diversity, inclusion, and ethical business practices
  • Ability to travel up to 25% including international travel
  • Fluency in English required; additional language skills advantageous

Compensation and Benefits

The salary range estimated for this position based in Illinois is $106,400.00-$159,575.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

About the Company

T

Thermo Fisher Scientific Inc

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications.

All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer.

If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer.

COMPANY SIZE
10,000 employees or more
INDUSTRY
All
WEBSITE
https://corporate.thermofisher.com/en/home.html