Job Description
Your Opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Enterprise Batch Services plays a critical role in supporting the stability, reliability, and scalability of Schwab's transaction processing environment. As a Senior Manager, Enterprise Batch Services, you will lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms that support millions of client transactions and business-critical processes.
In this highly visible leadership role, you will drive the secure and reliable execution of enterprise batch workloads, collaborate closely with application support and infrastructure teams, and lead continuous improvement initiatives that enhance operational efficiency and resilience. Success in the role requires strong leadership, problem solving, decision making, cross-functional collaboration, and a commitment to developing team capabilities while ensuring service stability in a fast-paced, high-volume environment. Your work will directly support Schwab's ability to deliver dependable services and exceptional outcomes for clients.
What you have
- 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments
- 3+ years of leadership experience managing technical teams or operational support functions
- Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support
- Experience supporting large-scale, high-volume production environments with critical business processing requirements
- Demonstrated ability to troubleshoot complex operational issues, perform root cause analysis, and drive timely resolution
- Experience collaborating across technology, infrastructure, and application support teams
- Strong problem solving, communication, and decision-making skills
- Ability to mentor team members, build technical capability, and support knowledge transfer initiatives
Preferred Qualifications
- 5+ years of experience supporting enterprise scheduling functions within financial services or similarly regulated industries
- Experience with mainframe technologies including JCL, JES/SDSF, ISPF, CA-ESP, or CA11
- Experience supporting UNIX, Linux, and Windows environments
- Experience with file transfer technologies such as NDM, FTP, SFTP, PGP/FTP, or NFS
- Experience with Unix Shell Scripting, Perl, SQL, Oracle, MS SQL Server, PostgreSQL, or Hadoop
- Knowledge of backup and recovery, high availability, disaster recovery, clustering, networking, LDAP, or SSL technologies
- Experience driving process improvement, automation, and operational efficiency initiatives
- Strong presentation, technical documentation, and stakeholder communication skills
- Familiarity with AI-enabled tools and technologies that support operational effectiveness
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Security and Surveillance |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1971 |
| Website | http://www.aboutschwab.com/careers |
About Company
The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.
The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.
The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.
Skills
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