Sr Manager, Program Management

This leader will drive strategic initiatives, internal communications and business operations for the IXD organization.

This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role.

This includes identifying issues that impede business group success and provide solutions/recommendations.

Problem solving: Take on key business questions and drive to recommendations and execution.

This includes the ability to source and collect data, analyze or build models to interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions.

Business Measurement: You will have accountability for tracking overall goals and KPIs for the organization.

Work with key partners such as ACES, AFT, Internal Communications and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, and change management.

Leadership Effectiveness: Participate as a valued member of the IXD Programs leadership team and provide input to key strategic decisions

Assess meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence.

Operating Cadence: Establishes and drives our operating rhythms and routines that connects the dots across the broader Operations eco system.

You will continue to sit out of your current Fulfillment Center (FC) or site location. You will not be required to relocate.

Key job responsibilities

• Lead a team of program managers and create operating rhythms for the newly formed team
• Evaluate current state using lean techniques, Amazon tools, and data analysis
• Design process improvements with systems or design thinking methodologies
• Contribute to and facilitate kaizen and continuous improvement events
• Work directly with cross-functional teams (including AFT, ACES, LineHaul, ROC, SCOT, S&OP) to deliver network wide improvements
• Work with program managers and business leaders to communicate and impact critical business initiatives
• Engage other Amazon business units globally to discuss best practices
• Deliver executive-level verbal and written briefings weekly
• Expect to travel up to 50%, as required