Sr. Manager, Program Management - Talent Experience

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Manager 2 is a key member of the Talent Experiences team, responsible for supporting and executing employee experience programs and talent initiatives that advance culture, inclusion, recognition, employee growth, wellbeing, engagement, and organizational effectiveness. This role contributes to enterprise-wide initiatives while independently managing smaller programs, project components, and defined workstreams. Working closely with Talent, HR, Communications and business stakeholders, this role supports the translation of strategy into action through effective planning, coordination, stakeholder engagement, communications, performance tracking, and continuous improvement. The role is responsible for delivering high-quality execution, maintaining program momentum, and supporting successful employee and business outcomes.

Job Description

Responsibilities:

• Support the planning, coordination, and execution of talent experience programs and initiatives, including culture and inclusion efforts, recognition programs, career wellbeing offerings, employee engagement experiences, and other Talent Experiences priorities.

• Manage assigned workstreams, project plans, timelines, deliverables, communications, and follow-up actions in support of larger enterprise initiatives.

• Coordinate cross-functional participation, stakeholder communications, meetings, and action plans to help maintain alignment and progress across multiple teams and priorities.

• Develop and maintain program plans, project trackers, implementation materials, communications, presentations, meeting documentation, and other program resources.

• Monitor program milestones, risks, issues, dependencies, participation, engagement metrics, and stakeholder feedback, escalating concerns and recommendations as appropriate.

• Support the planning and execution of talent experiences and employee engagement activations, including recognition programs, inclusion initiatives, council activities, learning events, leadership forums, and other enterprise experiences.

• Prepare stakeholder updates, communications, reports, and presentation materials that support transparency, decision-making, and program effectiveness.

• Coordinate vendor activities, operational requirements, purchase orders, and resource needs to support successful program delivery. 

• Coordinate resources and operational requirements as needed to support effective program delivery and a high-quality participant experience.

• Coordinate and administer program intake, tracking, reporting, and knowledge management activities across Smartsheet, Workday, SharePoint, and other systems. Maintain accurate program records, documentation, stakeholder resources, workflows, status updates, and reporting to support effective execution, transparency, and decision-making.

• Exercise independent judgment and discretion in matters of significance, escalating issues and recommendations as appropriate.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Program Planning; Cross-Functional Leadership; Coaching; Stakeholder Management; Portfolio Management; People Management; Performance Management (PM)

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.