Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements:
Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week
Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week
Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month
Onsite: daily onsite requirement based on the essential functions of the job
Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building
Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week.
This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona.
PURPOSEOFTHEJOB
Managestheday-to-dayactivitiesoftheAnalytics&DataSciencedepartment.Servesastheprimarycontactandresourceforstaff.Providesoversight,direction,development,problemresolution,andleadershipfortheAnalytics&DataScienceteam.
Theteam’sresponsibilitiesinclude:
- Transformingdataintomeaningfulandactionableinformationforvariouscustomersegments
- Performingstrategicdataanalysistosupportmedicalmanagementprograms,qualityandvalue-basedpartnerships,andastrategicandpredictablecorporateproviderreimbursementstrategy
- Establishingmeasurementstandards
- Identifyingpreviouslyunknownrelationshipswithindatatosupportanalysesoftrendsandhealthcareissues
QUALIFICATIONS
QUALIFICATIONS
WorkExperience
Supervisor
- 3yearsofexperienceindatascience,dataanalyticsandreporting,orscientificanalysis
- 1yearofexperienceinasupervisoryormanagementfieldand/orprojectmanagement
Manager
- 5yearsofexperienceindatascience,dataanalyticsandreporting,orscientificanalysis
- 3yearsofexperienceinasupervisoryormanagementrole
SeniorManager
- 10yearsofexperienceindatascience,dataanalyticsandreporting,orscientificanalysis
- 7yearsofexperienceinamanagementrole
Education
- Bachelor'sdegreeinbusiness,mathematics,statistics,healthcareadministration,orarelatedfieldofstudy(AllLevels)
Licenses
Certifications
PREFERREDQUALIFICATIONS
PreferredWorkExperience
Supervisor
- 3yearsofexperienceinamanagementorleadershiprole
- 1yearofexperienceintheinsuranceorhealthcarefield
Manager
- 5yearsofexperienceinamanagementorleadershiprole
- 3yearsofexperienceintheinsuranceorhealthcarefield
SeniorManager
- 10yearsofexperienceinamanagementorleadershiprole
- 7yearsofexperienceintheinsuranceorhealthcarefield
PreferredEducation
- Master'sdegreeinbusiness,mathematics,computerscience,orarelatedfieldofstudy(AllLevels)
PreferredLicenses
PreferredCertifications
- SASCertification
- TableauCertification
- AssociateoftheSocietyofActuaries(ASA)
ESSENTIALJOBFUNCTIONSANDRESPONSIBILITIES
- Managetheday-to-dayoperationsofthedepartment.
- Administer,interpret,andmaintaincurrentworkingknowledgeofBCBSAZsystems,procedures,forms,andmanualsrelatedtotheassignedareaofresponsibility.
- Review,update,andmaintaintheaccuracyofdepartmentdocumentation,computerfiles,policies,andproceduresrelatedtodepartmentgoalsandobjectives.
- Keepstaffinformedofneworupdatedstandards,systems,procedures,forms,andmanualsthroughstaffmeetingsandverbalandwrittencommunications.
- Direct,evaluate,define,andimprovequality,quantity,andtimelinessstandardstoachieveindividualanddepartmentperformancegoalsasdefinedwithindepartmentguidelines.
- Provideguidance,motivation,andencouragementtostaff.
- Conductperformanceevaluations,identifyandcoordinatetrainingneeds,andevaluateandmakerecommendationsregardingemploymentdecisions.
- Consultandcoordinatewithinternaldepartments,externalBluePlans,businesspartners,andgovernmentagencies.
- Identifyandcreateappropriatetechnicalsolutionstoaddressbusinessissues.
- Monitorexternaleconomicandhealthcareissuesaffectingtrendsandpreparesuccinct,easy-to-understandpresentationsofresultsandconclusions.
- Serveasaninternalconsultanttohelpdefineanalyticalneedsandassistenduserswithinterpretingandapplyinganalyticalresults.
- Explorerelevantdatasourcestodeterminewhichmetricscanbeproduced.
- Preparesuccinct,easy-to-understandpresentationsofresultsandconclusions.
- Analyze,interpret,andcommunicateinformation,andpresentresultsinformatsthatfacilitatedecisionsandactions.
- Assistwithdevelopingnewperformancemeasurementtoolsandapproaches.
- Maintaincurrentknowledgeofemergingmeasurementstandards.
- Evaluateanalyticalfindingstoensureaccuratedatainterpretationandthedevelopmentofmeaningfuldata-miningresults.
- Researchthelatestdevelopmentsfromgovernmentalandnationalentities,includingCMS,NCQA,AHRQ,andLeapfrog,regardingtheestablishmentofmetricsusedtomonitorand/ordefineproviderqualityinformationforthegeneralpublic.
- Presentresearchfindingsandrecommendationsinwrittenandverbalformats.
- Leadtheteaminanalyzingandminingmultipledatasources,selectingstatisticallyvaliddatasamples,andbuilding,testing,andimplementingstatisticalmodelsbyinvestigatingappropriatemethodsandalgorithms.
- Effectivelysummarizeandpresentfindingstoexecutiveleadershiptodrivebusinessdecisions.
- Designcustomdashboardsforvariousareasofthecompany.
- Researchanddefinekeymetricsanddatasources.
- Monitordashboardsforcontinuedeffectivenessandimprovementopportunities.
- Identifyandcreatebusinesstoolsandanalyticalsolutionstoaddressbusinessissues.
- The position has an onsite expectation of 2 days per week and requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Performallotherdutiesasassigned.
COMPETENCIES
COMPETENCIES
JobSkills
- IntermediatePCproficiency
- Intermediateskillinusingofficeequipment,includingcopiers,faxmachines,scanners,andtelephones
- Basicskillinword-processingandpresentationsoftware
- Intermediateproficiencyindatabase,spreadsheet,statisticalanalysis,queryanddata-mining,andbusinessintelligencesoftware
- Advancedprojectmanagementskills
- Advancedmathematicsandstatisticsskills
- Workingknowledgeofclassificationtools,includingICDs,DRGs,ACGs,andETGs
ProfessionalCompetencies
- Maintainconfidentialityandprivacy
- Communicateprofessionallywithinternalandexternalcustomers
- Analyticalskillsinobservinganddocumentingprocessesatadetailedlevel
- Proficiencyinprocessimprovementandbusinessprocessdesign
- Analyzeandresearchdataandproposesolutionstoresolveissues
- Abilitytouseavarietyofclassificationtoolsandmanipulatelargequantitiesofdata
- Establish,contributeto,andmaintainapositiveandproductiveworkenvironment
- Abilitytoplan,organize,andmanagetheworkofassignedpersonnel
- AdvancedknowledgeofHRISsystems,employmentlaw,andHRregulations
LeadershipExperienceandCompetencies
- Abilitytooptimizeresourcestoensureacost-effectiveoperation,includingproactivelyplanningtomovestafffromoneroletoanotherasstaffingneeds,businesspriorities,orworkloadchanges
- Abilitytobuildeffectiveteams
- Abilitytoimplementnewprocessesandprocedures
PREFERREDCOMPETENCIES
PreferredJobSkills
- Advancedproficiencyindatabase,spreadsheet,statisticalanalysis,queryanddata-mining,businessintelligencesoftwareincludingSAS,anddatavisualizationtoolssuchasTableau
PreferredProfessionalCompetencies
PreferredLeadershipExperienceandCompetencies
- AbilitytoestablishandmaintainprofessionalrelationshipswithcommunityandprofessionalgroupsthatreflectfavorablyonthedepartmentandBCBSAZ.
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.