Job Description:
• Monitor and analyze network/system logs for security and performance issues with tools such as PRTG, Netflow and provide metrics in this area
• Be a part of the Network team and collaborate on any security, firewall or networking administration
- Have expert knowledge of Cisco routers, switches, multi-protocol routing concepts, VPN’s, IP/ARP/MAC, troubleshooting VLAN or physical connectivity for servers and other devices, troubleshooting Cisco access-list, NAT issues.
- Experienced knowledge of Data Center Environments and Colocation
• Research, analyze, and recommend new solutions and technologies
• Maintain a highly available and scalable network environment
• Assist with technical issues, project management, design, analysis and implementation of network solutions as needed
• Develop and execute mitigation plans for technical issues
• Prepare periodic maintenance plans and comply with change management procedures
- Manage and monitor all installed systems and infrastructure
- Install, configure, test and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions
- Maintain security, backup, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks using Powershell, C#, or Java
- Configuration and support of Windows Active Directory
- Configuration and support of SAN’s EMC XtremeIO and VNX 5400
- Participate in site capacity planning and modeling.
- Provide General IT support for any system and applications requests or issues.
- Monitoring and support of servers and network in a production environment
- Experience with Cisco VOIP telephony, CUCM, UNITY, UCCX, and UCCX Scripting
- Updating documentation of the configuration of systems
- Be available on-call support and for any system outages.
- Willing to work helpdesk tickets and documenting solutions
- Working knowledge of SQL server and SQL Server Reporting Service
- Working knowledge of Wordpress Website development
- Perform other duties as assigned
Qualification Requirements:
- Bachelor’s degree in Computer Science or a relevant combination of education and experience
• 10+ years of expertise in implementing, administering, and troubleshooting network infrastructure devices, including: firewalls, routers, switches, wireless access points and controllers, and monitoring applications
• Must be analytical, organized, and detail oriented, conscientious of time commitments and management’s requests.
- CCNA and MCSE certifications required
• Extensive knowledge of network architecture including switching, routing, trunking, VLANS, subnetting, 802.11 wireless, and IP utilities
• Routing protocols OSPF, RIP, BGP, EIGRP
• WAN connectivity such as T1/T3, DS3, OC3, OC12, Metro-Ethernet
• Extensive technical experience working with VPN technologies (IPSEC, SSL VPN, etc.)
• Extensive knowledge in application transport and network infrastructure protocols (SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, LDAP, and Microsoft AD), and a deep understanding of how to support these applications/protocols when access through VPN and firewall appliances
• MPLS traffic engineering design, configuration, and troubleshooting
• Technical qualification should include experience with some or all of the following: Cisco networks, Cisco UCS
• Extensive networking knowledge of public and private cloud services including VMware
• Familiarity with PCI/DSS
• Ability to produce and adhere to documentation – Visio, Project Plans, Root Cause Analysis, etc.
- Advanced knowledge of MS Windows 2008/2012
- Extensive knowledge of MS Active Directory
- Working knowledge of scripting languages including Powershell
- Extensive knowledge of Virtual System Environment (VMWare ESX)
- Extensive knowledge of Blade Server Technologies (Cisco UCS)
- Working knowledge of data backup strategies and tools
- Familiarity with PCI
- Experience with SAN devices
- MSSQL Clustering/Always On Experience
- AS400 Administration a Plus
- Able to lift 50 pound