Job Title: Sr. Operations Manager - Content Excellence
Location: South San Francisco, CA
Salary Range: Hourly rates up to $65/hr on W2
Introduction
We are seeking a Senior Operations Manager for Content Excellence to join the Chief Marketing Office (CMO) to cover a temporary maternity leave. In this pivotal, high-impact role, you will lead operational frameworks that elevate strategic planning, streamline content supply chains, and ensure seamless, high-quality execution across key CMO teams and the broader Marketing organization.
As our Content Excellence team rolls out modern content capabilities across the enterprise, you will serve as a key operational and change lead. You will bridge strategic alignment with tactical execution, guiding teams through learning journeys, removing cross-functional friction, driving system and process adoption, and ensuring content initiatives deliver measurable business impact.
Required Skills & Qualifications
- Bachelor’s degree and 5–7 years of experience in content operations, marketing operations, or creative project management.
- Proven track record of managing end-to-end content workflows, digital asset management systems, and multi-channel campaign ops.
- Strong understanding of commercial marketing processes within the pharmaceutical or biotech industry (e.g., MLR/PRC review processes).
- Experience with enterprise Content Management Systems (CMS) and Digital Asset Management (DAM) platforms (e.g., Veeva Vault, Adobe Experience Manager).
- Prior work experience at client or in client's Industry.
Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- Expertise in Agile marketing methodologies, creative agency workflows, and modern content capabilities (including AI tools for content generation/management).
- Strategic Content Agility: Thrives in ambiguity, connects broader marketing goals to granular asset workflows, and adapts prioritization effectively based on shift in business strategy.
- Content Governance & Project Management: Applies structured operations methodologies to manage content lifecycles, asset repositories, timelines, and multi-channel deliverables.
Day-to-Day Responsibilities
- Design, structure, and execute comprehensive learning journeys and enablement programs that onboard and upskill cross-functional teams on newly deployed content capabilities, tools, and guidelines.
- Lead operational support for end-to-end content workflow strategy and governance, ensuring cross-functional alignment across stakeholders.
- Diagnose operational opportunities in content processes and asset management, designing scalable efficiencies and guidelines that simplify complex approvals and accelerate speed-to-market.
Company Benefits & Culture
- Hybrid working model: 3 days onsite (Anchor days Tues & Wed).
- 6-month contract with a possible extension or conversion to FTE (Depending on performance and business needs).
- Opportunity to work in a high-impact role within a leading organization.
For immediate consideration please click APPLY to begin the screening process with Alex. Share your resume at aditya.singh3@artech.com