Sr. PI Paralegal

Job Summary

At BenGlassLaw, we're not your typical law firm—and we're not looking for a typical paralegal. Our practice is built on delivering a best-in-class client service experience and we're looking for someone who is positive, proactive, detail-oriented, and ready to go above and beyond for our clients.

We are seeking an experienced Senior Personal Injury Paralegal with a minimum of five years of personal injury or medical malpractice experience who can step in and contribute from day one as the right hand to an attorney with two decades of experience trying cases. We're not simply looking for someone who has spent five years working in a law firm. We're looking for someone who has developed the knowledge, confidence, and judgment to help manage cases, anticipate what needs to happen next, and keep things moving forward without constant direction.

If you enjoy taking ownership of your work, and want to be part of a collaborative, supportive team—you might be exactly who we're looking for.

Job Duties

As a Senior Personal Injury Paralegal, you'll play a key role in managing cases and supporting our lead attorney, with a primary focus on catastrophic pre-litigation and litigation cases. We're looking for someone who takes ownership of their caseload, proactively identifies next steps, and help ensures cases move efficiently toward resolution.

Your responsibilities will include:

• Case Management: Manage an assigned caseload from intake through settlement or resolution, proactively advancing cases, monitoring progress, and ensuring timely completion of necessary tasks without constant attorney direction.
• Investigation: Investigate case facts, identify liability issues, insurance coverage concerns, missing evidence, and potential weaknesses in a case, and bring relevant findings to the attorney's attention.
• Advanced Medical Record Analysis:Review and analyze medical records and bills for accuracy and completeness; prepare treatment chronologies, identify gaps in treatment, and organize medical expenses and damages documentation.
• Demand Package Preparation: Independently prepare comprehensive settlement demand packages for attorney review, including liability summaries, medical treatment information, damages calculations, and supporting documentation.
• Proactive Attorney Support: Anticipate upcoming case needs, identify potential obstacles, recommend next steps, and help attorneys prioritize cases and maintain momentum toward resolution.
• Client Relationship Management: Serve as a primary point of contact for clients, providing regular updates, answering questions, managing expectations, and communicating with empathy and professionalism during what can be a difficult time in their lives.
• Insurance and Professional Communication: Communicate effectively with insurance adjusters, medical providers, and other professionals to obtain necessary information, resolve outstanding issues, and keep cases progressing.
• Case Management and Quality Control: Maintain organized, accurate, and up-to-date case files; open and close cases in our case management system; monitor deadlines; and ensure all documentation and correspondence are properly maintained.
• Legal Documentation: Draft correspondence and legal documents, and assist attorneys with case preparation and strategy.
• Team Collaboration and Mentoring: Serve as a knowledgeable resource for less experienced team members, share best practices, and contribute ideas to improve processes and overall team efficiency.

What you won’t have to do: 

• Be actively involved in the collection of medical records
• Fax the same thing over and over and over and over
• Sit on hold waiting to open new claims with insurance companies
• Work with jerks

This is a hands-on role where your experience, judgment, attention to detail, and ability to work independently will make a real impact. We value someone who doesn't just complete assigned tasks but takes initiative, recognizes what needs to happen next, and follows through.

BenGlassLaw helps people who have been seriously injured in Virginia car crashes and people across the country who are fighting for the long-term disability benefits they’ve earned. The firm handles personal injury cases involving car and truck accidents, motorcycle crashes, pedestrian injuries, traumatic brain injuries, spinal injuries, and other serious injuries, as well as short-term disability, long-term disability and life insurance claims. Whether someone is recovering from a serious accident or fighting an insurance company over disability benefits, BenGlassLaw believes the best law firm representation starts with listening, communicating clearly, and treating people like people—not just cases.

Benefits: 12 paid holidays, paid time off, medical/dental/vision insurance, FSA, EAP, 3% employer 401(k) contributions, profit sharing, employer paid life insurance, employer paid short- and long-term disability.

Ready to Apply?

If you're excited about this role, we'd love to hear from you. (And if you made it this far—thank you!). When you apply, please include a cover letter explaining how your experience and skill set will set you apart and help you succeed in this role. We're particularly interested in hearing about your experience independently managing personal injury or medical malpractice cases and how you proactively keep cases moving forward. Be sure to also tell us what stood out to you about this position! Your cover letter is the best way to ensure you move forward in our interview process.

Employment Status: Full-Time | Non-Exempt
Schedule: Monday–Friday, 9:00 AM–5:00 PM
Location: In-Person (Fairfax, Virginia)
Compensation: $65,000–$85,000 annually, depending on experience and qualifications

Knowledge & Basic Qualifications 

• Minimum of five years of substantive paralegal experience in personal injury and/or medical malpractice required. Demonstrated experience independently managing cases, analyzing medical records, preparing settlement demands, and advancing cases through the pre-litigation process.
• Associate's degree, paralegal certificate, or equivalent combination of education and substantial relevant legal experience.
• Strong understanding of personal injury case processes, insurance claims, medical documentation, and pre-litigation procedures.
• Proven ability to independently manage a caseload, prioritize competing responsibilities, and consistently meet deadlines.
• Strong organizational and time management skills; you're the person who keeps lists, stays ahead of deadlines, and ensures everything is moving forward.
• Excellent written and verbal communication; you're comfortable on the phone, whether making calls or answering them, and you speak up when something doesn't look right.
• Exceptional attention to detail, sound judgment, and the ability to recognize potential issues before they become problems.
• Comfortable with technology and learning new systems, including case management software to track case progress and report on status.
• Strong critical thinking and problem-solving skills, with the confidence to recommend solutions and take initiative.
• Ability to work independently while maintaining a collaborative relationship with attorneys and other team members.
• A kind and empathetic approach—our clients are often going through some of the hardest moments of their lives, and we aim to make things better, not worse.

Bonus Qualifications (not required, but they will put you at the top of the pile):

• Takes initiative without being asked and enjoys figuring out what needs to happen next.
• Appreciates continuous learning and improving; not just personally, but also finding better ways for the team to work.
• Has experience with Filevine.

Compensation details: 65000-85000 Yearly Salary

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