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Product Management Jobs in Los Angeles, CA

Sr. Product Manager 2 Meetings & Travel 2.0

OSTechnical

Los Angeles, CA

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JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Audiovisual, Automation, Business Analysis, Business Processes, Business Solutions, Certified ScrumMaster, Change Management, Communication Skills, Cross-Functional, Customer Support/Service, Customer Training, Customer/Client Research, Data Modeling, Data Processing, Detail Oriented, Establish Priorities, Event Management, Information Technology & Information Systems, Interpersonal Skills, Mobile Applications, Operations Management, Organizational Skills, Plan Meetings, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Engineering, Process Flow, Process Improvement, Process Management, Process Modeling, Product Backlog, Product Demonstration, Product Documentation, Product Management, Product Planning, Product Strategy, Product/Service Launch, Production Support, Project Engineering, Project Management Certification, Project Management Professional (PMP), Project/Program Management, Quality Assurance Methodology, Requirements Management, Rural Contracts, Scrum Project Management and Software Development, Service Delivery, Software Development, Software Development Lifecycle (SDLC), Standup Meetings, System Migration, Team Lead/Manager, Team Player, Technical Analysis, Technical/Engineering Design, Test Plan/Schedule, Test Scenario, Training/Teaching, Use Cases, Writing Skills
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Sr. Product Manager 2 Meetings & Travel 2.0 Remote - Contract

Job Summary
The Senior Product Manager 2 FTC will create and manage a portfolio of products for the Meetings and Travel team and will serve as an interface to business users to develop, support, and launch services by generating requirements; determining specifications; guiding development teams and/or vendors in understanding and implementing business process workflows and data requirements; and producing launch plans for service introduction.
This role will facilitate roadmap delivery by ensuring proper requirement analysis with cross-functional groups, project stakeholders, engineering, project managers, other product managers, customers, and end users.

Key Responsibilities & Duties
  • Develop product strategy and roadmaps for Meetings & Travel 2.0 service delivery
  • Work with internal business owners to define features and manage roadmap
  • Gather and document complex business requirements including:
    • Detailed functional and data specifications
    • Process flows
    • Use cases
    • Triggers
    • Integration points
    • Other information needs
  • Identify opportunities for refinement and automation
  • Successfully guide products from conception to launch
  • Partner with other Product Managers on migration from legacy tools while managing ongoing operations
  • Manage steering committees, advisory groups, and working groups for the product portfolio in conjunction with the Director, Relationship & Delivery
  • Collaborate with Engineering, Product, IT Ops, and external vendors to implement and deploy an integrated suite of fit-for-purpose products, including:
    • Meetings Planning
    • Venue and room booking
    • Facilities support and A/V
    • Zoom
    • Transcription and translations
    • Registration
    • Traveler booking and funded travel management
    • Session scheduling and requests
    • Publication of schedules and meeting artifacts
    • Mobile applications
    • Meeting execution support
  • Coordinate cross-functional project teams of 8 10 members

Additional Responsibilities
  • Lead functional design sessions and vendor demos
  • Propose design alternatives and articulate benefits, risks, and platform alignment
  • Create process models, specifications, diagrams, and charts to clarify requirements and provide direction to developers/configurators
  • Translate business requirements into technical solutions, including:
    • Prioritization
    • Scoping
    • Sizing
  • Regularly assess and manage product backlogs for assigned systems
  • Write user stories, create test scenarios, and facilitate business UAT efforts
  • Participate in and contribute to daily standups and sprint review meetings as part of the Agile/Scrum process
  • Ensure delivered requirements and training meet customer and end-user needs
  • Manage and guide platform governance strategy for:
    • Administration
    • Reporting
    • Data privacy

Required Knowledge, Skills, and Abilities
  • Strong knowledge of the meetings, travel, and events management space
  • Experience implementing cohesive, best-in-class platforms and tools
  • Ability to build and recommend product and service roadmaps
  • Strong interpersonal communication skills with the ability to maintain effective working relationships with senior managers, staff, partners, and the public
  • Team-oriented with the ability to effectively facilitate meetings
  • Strong understanding of the software development lifecycle, including:
    • Design
    • Requirements gathering
    • Analysis
    • Deployment
    • Testing methodologies
    • Training
    • Change management
    • Production support
  • Excellent analytical and problem-solving skills
  • Demonstrated expertise in IT process improvement concepts, practices, and procedures
  • Strong presentation skills across all organizational levels
  • Demonstrated project management skills
  • Strong customer service orientation and focus
  • Demonstrated ability in influence and change management
  • Strategic thinker with strong tactical and detail-oriented execution skills
  • Self-directed, energetic, flexible, and adaptable
  • Ability to maintain a business perspective when establishing project priorities
  • Highly organized with strong attention to detail
  • Demonstrated ability to:
    • Develop custom solutions
    • Manage cross-functional teams
    • Plan and coordinate system deployments
  • Strong proficiency with Meetings and Travel platforms and tools including:
    • EventsAir
    • Cvent
    • Sched
    • Accruent
    • Relevant integrations

Education & Experience Requirements
  • Bachelor's Degree required, preferably in a relevant field of study
  • Minimum of 8 years of experience in a related industry
  • Prior international experience preferred managing global process and systems initiatives
  • Strong experience gathering requirements and writing user stories for complex, multi-phased business application development efforts using Agile/Scrum methodology
  • Experience with:
    • Business process design
    • Leading workshops
    • Data modeling
    • Process reengineering

Specialized Training
  • Agile/Scrum
  • Business / Technical Analysis
  • Data and Process Modeling
  • Meetings and Travel Technologies

Certifications
Preferred certifications include:
  • Product Management Certification or equivalent
  • Scrum Master Certification or equivalent
  • PMP or equivalent project management certification
  • Certifications applicable to Meetings & Travel modernization and related tools

About the Company

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OSTechnical

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