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Sr. Program Manager, Workplace Health and Safety (WHS) Operational Excellence

Amazon.com Inc

  • Arlington, VA
  • 4 days ago
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    Skills

    • Analysis Skillsunmatched
    • Best Practicesunmatched
    • Business Intelligenceunmatched
    • Cadenceunmatched
    • Continuous Improvementunmatched
    • Corrective Actionunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Data Analysisunmatched
    • Data Scienceunmatched
    • Flash Reportingunmatched
    • Leadershipunmatched
    • Network Programmingunmatched
    • Operational Expenditure (OPEX)unmatched
    • Performance Managementunmatched
    • Performance Modelingunmatched
    • Process Improvementunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Replication and Remote Mirroringunmatched
    • Resource Managementunmatched
    • Risk Analysisunmatched
    • Safety/Work Safetyunmatched
    • Willing to Travelunmatched

    Description

    Amazon Workplace Health and Safety (WHS) Operational Excellence (OpEx) is seeking a Senior Program Manager to lead execution of safety performance improvement programs targeting the network"s highest-opportunity sites. This role owns the operational cadence for a portfolio of enrolled sites, translating data-driven insights into site-level interventions that produce measurable, sustained injury rate reduction. The ideal candidate combines deep program management experience with analytical rigor and a bias for action in complex, cross-functional environments.

    You will operate as a force multiplier for a Principal Program Manager, independently managing day-to-day program operations across a growing enrollment base while partnering with business unit leaders, data science teams, and field WHS professionals to drive execution. This role requires comfort with ambiguity, the ability to influence without authority across multiple organizations, and a track record of improving safety mechanisms on site. Some travel required (roughly 25%, up to 50%).

    Key job responsibilities

    Own end-to-end execution cadence for program-enrolled sites, including quarterly reviews, site improvement plan tracking, graduation criteria monitoring, and escalation management. Partner with business intelligence and data science teams to build reporting mechanisms, validate intervention effectiveness, and surface actionable performance insights to business unit leaders. Analyze site-level performance data to identify emerging risks, monitor progress against improvement plans, and inform resource allocation decisions. Coordinate with business unit points of contact across multiple organizations to ensure consistent execution, remove barriers, and drive accountability from site to regional leadership. Support program scaling initiatives including new enrollment cycles, tiered support model expansion, and integration of additional business units and geographies. Drive continuous improvement of program processes, playbooks, and templates to enable standardized execution as enrollment grows. Conduct site visits alongside business unit partners to assess implementation quality, validate corrective actions, and identify cross-site best practices for replication. Support preparation of program-level reporting and communications to senior leadership, including monthly flash reports, VP-level updates, and executive reviews.

    A day in the life

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you"re passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    Workplace Health and Safety (WHS) Operational Excellence (OpEx) is committed to the continual improvement of people, processes, and performance to position Amazon as an industry leader in safety excellence. OpEx partners with cross-functional teams to resolve global challenges and support 8,000+ WHS professionals. We leverage data, causal analysis, and structured intervention models to identify performance risks and drive measurable safety outcomes at scale. We are open to hiring candidates to work from the following locations: Nashville, Bellevue, Kansas City, or Arlington.

    Numbers & Facts

    LocationArlington, VA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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