Sr Project/Program Manager (IT / HR / Onboarding)

100% Remote in the 28 states - North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.

Screening questions: Tell me about an agile project that you lead that involves multiple workstreams and teams?

3-4 Required Skills: Cross functional, process improvement, driving compress timelines
Nice to have Skills: Worked around HR, Is able to get in the weeds, Worked in a mid to large company size
Years of Experience: 8-10

What is this role s main focus for the 1st 90 days? Helping fix the onboarding issues and make the onboarding process easier for managers and all teams
Breakdown of Duties/Typical Day: Lead a 3 month or so project to accelerate our hiring and onboarding process. The scope will include TA, IT, Information Security and our Onboarding team.

Description:

• Develops project plans and recommendations in support of Departmental/Company objectives and leads implementation; tracks and reports on the status of the project. Must ascertain, categorize and manage projects in relation to corporate priorities.
• Negotiates for resources to staff projects effectively with appropriate skill sets, aligning skills to the needs of the project. Delegates work as required and ensures a quality end product through close customer contact and assesses customer/client satisfaction through direct feedback/evaluation.
• Coordinates development and implementation of policies and procedures as well as development of compliance measurements. Controls and monitors project effectiveness; updates project plans as necessary. Ensures compliance with necessary audit requirements.
• Represents BCBSNC in meetings with external parties including consultants, vendors, and others and may include service delivery management of vendors.
• Assists with analysis and development of business processes to ensure quality, cost effectiveness, timeliness of customer service, and regulatory requirements and mandates are met.
• Develops escalation process to channel issues and concerns to appropriate parties.
• Evaluates project risks, developing contingency plans and responding to change in risk as the project progresses.
• Develops effective business process improvement initiatives and communication plans.
• Performs analytic functions and coaches others in analytical production, technical and other areas.
• Proposes a variety of solutions to business issues/problems utilizing appropriate analysis tools (ie Cost/Benefit Analysis, Flowcharting, etc).
• Documents and presents project management results through the development of criteria, issue analysis papers and reports; ensures that projects established objectives such as financial goals, where applicable and creates an evaluation plan to assess project performance in relation to stated goals.
• Develops and tracks budgets, operating plans and financial cost forecasts to support the objectives of the project.
• Provides indirect reports, if applicable, with well-defined expectations, ongoing feedback, coaching/ mentoring and/or training.

Hiring Requirements
" Bachelor's degree or advanced degree (where required)
" 5+ years of experience in related field.
" In lieu of degree, 7+ years of experience in related field.

EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.