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Job Summary
The Sales Engineer will be responsible for supporting field engagement activities including; overview presentations, pre and post sales visits, assisting with lab and field trials, and troubleshooting, training, installing, implementing, and providing other customer support as needed.
Duties and Responsibilities
Direct account and partner responsibilities for assigned territories.
Maintain a current knowledge base and skills set including; relevant competitive solutions sets, ADTRAN product specifications, performance criteria, end-user applications, and customer requirements.
Provide technical and sales support including demonstrations, evaluations, and training for accounts in assigned territory and perform technical presentations for customers, partners, and prospects.
Assist in the development of formal sales plans and proposals for assigned opportunities.
Work cross-functionally with Proposals, Marketing, Corporate, Engineering, etc. to ensure that information is consistently up-to-date and accurate.
Participate in strategic meetings with cross-functional members in order to identify issues, client requirements, product requirements and direction, processes, and timelines of final products to be delivered to clients.
Maintain a current knowledge base of and consistently convey ADTRAN brand and company specifics, competitive customer solutions, as well as product strengths and weaknesses.
Ensure the final deliverable product is functional, meets the customers’ needs, and upholds the ADTRAN brand as well as maintaining a professional and positive image of the ADTRAN brand
Other projects and tasks may be assigned to accommodate the changing needs of the department and the Company.
Qualifications
Basic Qualifications
Bachelor’s Degree (B.S./B.A.) or equivalent experience required.
5+ years of related experience required.
Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) preferred.
Extensive travel required: 60% or more out of office, 40% or more overnight stays.
Preferred Qualifications (Optional)
ADTRAN and Cisco product experience (or relevant experience in key competitor products) as well as Pre-Sales technical support experience preferred.
Working knowledge and demonstrated experience with IP Routing, Ethernet Switching, VoIP, IP Telephony, VPN, Security, 802.11 Wi-Fi, Remote Access, Voice/Video, LAN & WAN, baseline SE, and Transmissions Systems preferred.
Cisco Certified Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and/or Advanced Technology Support Program (ATSP) preferred.
Numbers & Facts
Location
Nebraska
Skills
802.11unmatched
CCDA - Cisco Certified Design Associateunmatched
CCNA - Cisco Certified Network Associateunmatched
Cisco Network Systemsunmatched
Cross-Functionalunmatched
Customer Support/Serviceunmatched
Ethernet Switchingunmatched
Field Trialsunmatched
IP (Internet Protocol) Routingunmatched
Identify Issuesunmatched
Internet/IP Telephonyunmatched
Knowledge Baseunmatched
Local Area Network (LAN)unmatched
Marketingunmatched
Post-Salesunmatched
Pre-Salesunmatched
Remote Accessunmatched
Sales Demonstrationunmatched
Sales Proposalsunmatched
Sales Supportunmatched
Sales/Support Engineering (SE)unmatched
Technical Presentationunmatched
Technical Salesunmatched
Technical Supportunmatched
VPN (Virtual Private Network)unmatched
VoIP (Voice over IP)unmatched
Wide Area Network (WAN)unmatched
Willing to Travelunmatched
Wireless Securityunmatched
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