Sr. Screening Solutions Specialist - Worcester, MA

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family,

be your true self, and live a full life. You’ll also have access to:

· Career development with an international company where you can grow the career you dream of.

· An excellent retirement savings plan with a high employer contribution.

· A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

· A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

At Abbott Cancer Diagnostics, we are cancer fighters. We are united by our mission to change lives by providing earlier, smarter answers. Through advances in cancer detection and treatment guidance, we will help eradicate the disease and the suffering it causes. A Screening Solutions Specialist (SSS) is a front-line position in the fight against cancer. The SSS will drive product growth of Cologuard in medical practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

The Opportunity

A Sr Screening Solutions Specialist will drive product growth in practices to meet sales goals within the assigned geography and deliver diagnostic solutions by establishing the importance of Colorectal Cancer (CRC) diseases and screening.

 

This role aims to enhance customer relationships to drive growth and revenue while driving accountability for preventive cancer screenings in healthcare systems.

This is a field-based position supporting the Worcester, MA market.

What You’ll Work On

Essential Duties

Include, but are not limited to, the following:

• Generate deep insight into local healthcare ecosystems and market landscape in order to identify opportunities to enhance the system of care and deliver improved patient outcomes through integration of Exact Science’s solutions.
• Analyze the treatment journey across the local system of care in order to identify account opportunities to work with HCPs to improve clinical decision making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
• Build a network of relationships within accounts in order to gain insight into system, customer and patient unmet needs, including clinical stakeholders and administrators, and diligently captures information on customer interactions using the Customer Relationship Management (CRM) database, including point of contact (POC) information, sales call activities, market intelligence, funnel development and other data points.
• Synthesize data from a range of formal and informal sources to understand the evolving and dynamic local care system, leveraging available tools and resources such as Engage (CRM), Excel, Tableau and available research to make data-driven decisions on account potential and opportunities in order to focus effort, including working across the Market team.
• Develop and implement business and account plans to increase the visibility and awareness of the Company’s products and maximize opportunities and sales growth.
  • Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision making and the effectiveness of the system of care.
  • Lead the implementation of these business and customer plans to devise and implement customer-specific pre-and post-call engagement approaches that evaluate and address customer needs, in collaboration with a range of internal stakeholders including Screening Advocate (SA), Medical Affairs and Marketing.
  • Inform, educate and enable target physician and stakeholder groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources and highlight the importance of screening to the customer, drawing on approved clinical studies and marketing aids.
  • Proactively drives business growth by focusing on customers with highest potential and proactively initiating connections to uncover unmet needs and opportunities.
  • Seeks regular feedback from customers about their experience, service, satisfaction and perceived value of working with Exact Sciences.
• Leads the successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customers satisfaction, improve patient outcomes and business opportunities for Exact Sciences.
  • Ensures execution of targeted tactics to deliver business goals in coordination and orchestration with a wider range of internal cross-functional stakeholders, including Account Managers, Area Manager, Marketing, Sales Operations and Internal Sales Support.
  • Communicates a clear and compelling description of customer needs and opportunities to internal stakeholders in order to mobilize resources and shape solutions to address current and future customer needs.
  • Ensures that the team conducts business to the highest ethical and professional standards, consistent with Extract Sciences guidelines and policies and regulatory requirements and upholding the company mission and value through accountability, innovation, integrity, quality and teamwork.
• Strong verbal and written communication skills including strong questioning and listening skills.
• Confident, professional, and creditable presence.
• Strong presentation skills: ability to effectively convey concepts in a clear, concise and professional manner through telephone and face-to-face interactions.
• Excellent interpersonal, time management and organizational skills.

Required Qualifications

• Bachelor's degree Sales, Business Management, Marketing or, Science, or any other related field or 4 years relevant experience in lieu of degree.
• 4+ years of previous sales, inside sale or account management experience.
• 4+ years of experience in sales of medical devices or diagnostics.
• Background in commissioned, tangible product sales.
• Expertise in computer technology that is specific to sales.
• Proficiency in MS Excel, Word, Outlook and Customer Relationship Management (CRM) tool.

• Possession of a valid driver’s license; no suspended, revoked, surrendered, invalid, etc. allowed. 
• Authorization to work in the United States without sponsorship.
  

Preferred Qualifications

• Experience working with primary care physician targeted customers.

• Experience working with primary care physicians targeted customers.
• Ability to listen empathetically, understand information presented by people with different communication styles and different points of view, and mediate disagreements.
• Effective organizational and proactive problem-solving skills.
• Ability to work confidently in an environment of complexity and ambiguity.
• Ability to create value for others through the presentation of new processes and concepts.
• Able to productively and proactively contribute to a team environment, while demonstrating ability to manage workload and priorities independently.
• Ability to function productively within a fast-paced, multi-tasking, entrepreneurial environment.
• Ability to work on telephone and on a computer simultaneously.

     

The base pay for this position is

$68,000.00 – $136,000.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

ONCO Cancer Diagnostics

        

LOCATION:

United States of America : Remote

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 10 % of the Time

     

MEDICAL SURVEILLANCE:

No

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Work in noisy environment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf