Sr Solutions Architect, Alexa+

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Alliance/Partner Management, Amazon Alexa, Architectural Services, Artificial Intelligence (AI), Best Practices, Business Development, C-Level Management, Channel Strategies, Cloud Architecture, Community Development, Competitive Analysis/Strategy, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Design Services, Leadership, Market Entry Strategy, Market Trend Analysis, Mentoring, Modeling Languages, Problem Solving Skills, Process Development, Product Engineering, Product Planning, Team Building, Technical Leadership, Technical Strategy, Technical/Engineering Design, Thought Leadership, Trend Analysis
LOCATION
Bellevue, WA
POSTED
23 days ago

The Alexa+ team seeks an experienced Senior Solutions Architect to drive strategic adoption of Alexa+ across Tier-1 partners, and shape the future of Generative AI integrations at scale.

Powered by GenAI, Alexa+ is your new personal AI assistant that gets things done-she's smarter, more conversational, more capable, and is available across our family of devices: screened, non-screened, mobile, FireTV, and Alexa.com, to name a few. Rebuilt from the ground up, this new version of Alexa uses a state-of-the-art architecture that automatically connects a variety of large language models (LLMs), agentic capabilities, services, and devices at scale.

In your role as voice of the developer, and representing Amazon as a senior technical leader, you'll manage relationships with customer senior leadership, providing technical consultation to key development partners, and lead complex projects with cross-team impact. Responsibilities include proactively identifying future trends and product gaps, developing reusable architectural frameworks to accelerate adoption, and establishing best practices that empower the broader SA community. This position requires operating with a strong product mindset, and leveraging that to translate complex technical concepts into business value for senior leaders while helping partners identify innovative applications for Alexa"s capabilities, and make strategic trade-offs to achieve long-term goals.

The ideal candidate brings extensive technology solution design experience, proven success leading large-scale cloud architectural implementations, and a track record of driving technical strategy with executive stakeholders. You combine deep technical expertise with strong leadership abilities, enabling you to drive cross-team change, and mentor other architects while building lasting partnerships at the highest levels.

Key job responsibilities

Technical Innovation & Excellence

  • Design and establish large-scale solution design and architectural frameworks that drive consistent implementation across multiple partner portfolios
  • Create reference patterns and LLM optimization standards that simplify complex problems and become adopted both internally and externally
  • Make high judgment technical decisions independently in ambiguous situations, determining appropriate solution strategies with significant business impact

Partner & Business Impact

  • Drive C-level technical engagement with strategic partners, establishing technology roadmaps that drive Amazon and partner flywheels
  • Establish scalable processes and frameworks that accelerate adoption across categories, not just individual partners
  • Influence Alexa+"s customer and developer experience through synthesis of market trends, competitive intelligence, and strategic partner feedback

Strategic Leadership & Development

  • Collaborate with product leadership during early formation stages of new capabilities, directly influencing product requirements and go-to-market strategies
  • Accelerate SA community development by mentoring junior architects, performing technical promotion assessments, and establishing team best practices
  • Represent Amazon as a recognized thought leader at major industry events, establishing technical credibility that opens new strategic partnership opportunities

A day in the life

We're looking for a highly talented and motivated Sr SA to join our Alexa+ team to help bring our partner experiences to life with Generative AI. You'll engage in deep, technical discussions to design solutions, solve problems, and coordinate Alexa+ feature implementations to raise the bar on the customer experience. You'll be acting as voice of the developer with our domain, product and engineering teams to influence roadmaps using strong product insights, data-driven analysis, and a working backwards mindset.

About the team

Our mission is to source and onboard, delightful, useful, and engaging experiences to Alexa+ that helps customers and enterprises get things done. We are a diverse group of technologists who bridge the gap between business development (BD), internal product and engineering teams, and customers.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles