Sr. Solutions Architect, Consumer Packaged Goods

Amazon.com Inc

Boston, MA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Architectural Services, Artificial Intelligence (AI), Best Practices, Blog, Boring, Cloud Computing, Consumer Packaged Goods, Customer Relations, Customer Support/Service, Customer Training, Data Management, Demand Forecasting/Planning, ERP (Enterprise Resource Planning), Error Handling, Global Branding, International Sales, Mentoring, Multiplatform/Cross-Platform, Product Planning, Publications, Restaurant, Retail, Revenue Growth, Revenue Management, Sales Management, Startup, Supply Chain, Supply Chain Operations, Supply Chain Optimization, Team Player, Technical Strategy, Use Cases, White Papers, Writing Skills
LOCATION
Boston, MA
POSTED
7 days ago

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and grow. Our team empowers every customer by providing tailored service, compelling technology, and hands-on support. We take the time to understand each customer"s unique challenges, from demand forecasting and trade promotion optimization to supply chain resilience and direct-to-consumer transformation, then build solutions that accelerate their outcomes. This customer-first approach is how we built the world"s most adopted cloud. Join us and help us grow.

As a trusted customer advocate, the Solutions Architect will help Consumer Packaged Goods organizations within the Retail, Restaurants and Consumer Goods (RRCG) vertical understand best practices around advanced cloud-based solutions, and how to migrate and modernize existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad adoption of AWS within enterprise CPG, with a specific focus on how Generative AI and Agentic AI are reshaping how CPG companies operate, compete, and serve consumers.

The ability to connect technology with measurable business value is critical to a Solutions Architect. You should have a demonstrated ability to think strategically about business, products, and technical challenges unique to the CPG space, including revenue growth management, shopper personalization, intelligent supply chain, and AI-powered product innovation. As CPG companies move from piloting Gen AI to deploying autonomous agents across their value chains, you will help them navigate that shift with confidence and speed.

Key job responsibilities

Drive success in building and migrating consumer goods applications onto AWS, including ERP, trade promotion systems, digital commerce platforms, supply chain solutions, and AI-powered data pipelines that enable autonomous decision-making.

As part of the RRCG account management team, formulate and execute a technical strategy aligned to East Coast consumer goods customers" growth goals, with a deliberate focus on GenAI and Agentic AI adoption that drives measurable outcomes across commercial, operational, and supply chain functions.

Educate customers on AWS"s value for consumer goods workloads and lead architectural discussions to ensure solutions are designed for resilience, cost efficiency, and rapid innovation, including multi-agent systems and foundation model integrations tailored to CPG use cases.

Conduct enablement sessions covering GenAI-powered demand forecasting, agentic ERP exception handling, real-time supply chain analytics, and autonomous trade promotion optimization. Capture and share best practices across the SA community, including reusable agentic AI frameworks and responsible AI governance patterns.

Author customer-facing publications such as whitepapers, blogs, and reference architectures emphasizing Agentic AI for CPG. Build deep relationships with senior technical and executive stakeholders to accelerate their GenAI transformation journeys, and serve as a technical liaison advocating for consumer goods-specific product needs and roadmap priorities.

A day in the life

The Consumer Packaged Goods (CPG) Solutions Architecture team partners with some of the most innovative brands and manufacturers in the industry. We are builders and trusted advisors with deep expertise across commerce platforms, supply chain modernization, real-time analytics, and AI-driven personalization. We celebrate curiosity, share knowledge freely, and take pride in the impact we deliver for customers and the broader AWS community. If you are energized by the intersection of technology and consumer goods, this is the team for you.

No two days look the same as a CPG Solutions Architect. Your morning might kick off with a customer architecture review, helping a global CPG brand design a peak-season scaling strategy on AWS. By midday, you are collaborating with your account team on a proposal for a manufacturer exploring Generative AI to reinvent how they connect with consumers. Afternoons bring deep-dive whiteboarding sessions, internal knowledge sharing, or contributing to a CPG reference architecture. You close the day connecting with a senior engineering leader, building the trust that turns customers into cloud advocates. And somewhere in between, you get to do genuinely cool things: building Agentic AI workflows that automate complex supply chain decisions, experimenting with the latest foundation models, and helping CPG leaders imagine what their business looks like when AI is woven into everything. It is fast, meaningful, and never boring.

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles