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Sr. Solutions Architect, State and Local Government Public Health

Amazon.com Inc
  • Austin, TX
    8 days ago

    Job Description

    Application deadline: Sep 29, 2026

    Do you like helping government agencies solve mission-critical problems with innovative cloud solutions? Would you like to shape how public health and human services organizations use the cloud to improve outcomes for the people they serve? Do you have the domain expertise to be a trusted technical advisor, and the consultative and leadership skills to define business strategy alongside a Business Development Manager?

    Amazon Web Services is looking for a Senior Solutions Architect to accelerate our Health & Human Services Public Health vertical business within the State & Local Government (SLG) practice, part of the World Wide Public Sector (WWPS).

    SLG vertical Solutions Architects (SAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SAs work with customers who have complex challenges that require expert-level knowledge to solve. SAs craft scalable, flexible, and resilient technical architectures that address those challenges. In Health & Human Services and Public Health, this might involve designing an interoperable data platform for population health, or standing up secure, compliant cloud environments for disease surveillance and emergency response.

    Vertical SAs play a critical role in capturing customer feedback, advocating for roadmap enhancements, and anticipating customer requirements as they work backwards from their needs. As domain experts, vertical SAs also participate in field engagement and enablement, producing content such as whitepapers, blogs, and workshops for customers, partners, and the AWS Technical Field.

    Health & Human Services / Public Health Specialist Solutions Architects combine technical depth, public health and human services domain knowledge, business acumen, and technical sales skills. They are focused on supporting customers throughout the engagement lifecycle and work closely with the teams that support implementation, including AWS Sellers, Professional Services, and Partners. In this role, you will define technical business strategy in close partnership with our Public Health Business Development Manager (BDM), translating mission priorities - improving health outcomes, expanding access to services, and strengthening program integrity - into scalable go-to-market motions. SAs unblock customers and help them get to production faster. Joining AWS as a vertical Solutions Architect will give you opportunities to work on interesting and challenging problems impacting citizens globally, collaborate with a group of skilled practitioners focused on delivering outcomes for our customers, and be part of a diverse and inclusive community committed to being Earth"s Best Employer.

    As a Solutions Architect on the Health & Human Services / Public Health team, you will have the opportunity to work across the breadth of AWS - including data and analytics, GenAI (AWS Bedrock, AWS Kiro, AWS SageMaker), and secure, compliant infrastructure - to develop architectures, proof-of-concepts, prototypes, and demos that help agencies improve population health. Your work will have a direct impact on constituent outcomes, AWS revenue in the HHS/Public Health segment, and the evolution of our services and product roadmaps via market and customer signals.

    We are looking for someone who is passionate about the following:

    Helping public health and human services agencies design cloud architectures that improve outcomes for constituents.

    Defining technical business strategy in partnership with a Business Development Manager to turn mission priorities into scalable go-to-market motions.

    Deep-dive technical discussions around design, with the intellectual curiosity to keep skills current while maintaining a pulse on the HHS/Public Health and cloud industry landscape.

    With experience in the following key areas:

    Technical presentation experience - whiteboard, small and large group presentations to technical and executive audiences.

    Technical - data platforms, analytics/ML, GenAI, and cloud architecture, ideally applied to health or human services domains.

    Operational - security and compliance for regulated workloads (NIST, HIPAA, FedRAMP, GovRAMP).

    Ability to travel as needed to support customer engagements and industry events.

    Key job responsibilities

    • Serve as the trusted technical advisor and domain expert on Health & Human Services and Public Health solutions for strategic State & Local Government agencies (public health departments, Medicaid and human services agencies, and health-focused GovTech/EdTech customers).
    • Define and drive technical business strategy for the Public Health segment in close partnership with the Public Health Business Development Manager (BDM), aligning solution direction with mission outcomes and revenue goals.
    • Lead architecture design sessions, technical deep-dives, and proof-of-concept engagements for complex opportunities such as interoperability (HL7/FHIR), population health analytics, disease surveillance, benefits and eligibility modernization, and program integrity.
    • Provide expert-level guidance on data platforms, analytics and machine learning, GenAI use cases, and secure, compliant architectures that meet public sector requirements (HIPAA, FedRAMP, GovRAMP, and data-sovereignty needs).
    • Partner with account teams on strategic account planning, contributing HHS/Public Health domain expertise to accelerate the sales cycle and improve solution accuracy.
    • Present at AWS Summits, re:Invent, and industry conferences (e.g., APHL, CSTE) on topics relevant to public health and human services customers.
    • Create and publish external-facing content (blogs, whitepapers, demos, workshops, GitHub repos) showcasing HHS/Public Health best practices on AWS.
    • Obtain SA Associate certification within 6 months and SA Pro certification within 18 months (role requirements).

    A day in the life

    You partner with the Public Health BDM to shape the technical strategy for a priority state agency - translating a public health mission into an AWS architecture and a repeatable go-to-market play. Your days blend deep technical work (designing reference architectures for interoperable health data, building a GenAI proof-of-concept for constituent services, navigating HIPAA and FedRAMP compliance) with strategic influence: guiding account teams on solution strategy, mentoring field SAs, and briefing agency technical and executive stakeholders. You develop enablement assets and thought-leadership content that raise the bar across the specialist community, and you carry the voice of the HHS/Public Health customer back to AWS service teams to influence the roadmap.

    About the team

    AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship & Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Managementunmatched
    • Amazon Web Services (AWS)unmatched
    • Architectural Designunmatched
    • Best Practicesunmatched
    • Blogunmatched
    • Business Developmentunmatched
    • Business Skillsunmatched
    • Business Strategyunmatched
    • Cloud Architectureunmatched
    • Cloud Computingunmatched
    • Conferencesunmatched
    • Content Developmentunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Department of Health and Human Servicesunmatched
    • Disease Investigationunmatched
    • Emergency Responseunmatched
    • GitHubunmatched
    • Governmentunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • HL7 (Health Level 7)unmatched
    • Human Healthunmatched
    • Interoperabilityunmatched
    • Leadershipunmatched
    • Local Governmentunmatched
    • Machine Learningunmatched
    • Medicaidunmatched
    • Mentoringunmatched
    • Operations Security (OPSEC)unmatched
    • Product Demonstrationunmatched
    • Product Planningunmatched
    • Professional Servicesunmatched
    • Proof of Conceptunmatched
    • Prototypingunmatched
    • Public Cloudunmatched
    • Public Healthunmatched
    • Salesunmatched
    • Sales Cycleunmatched
    • Startupunmatched
    • State Governmentunmatched
    • Statistical Analysis System (SAS)unmatched
    • Strategic Accountsunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Technical Presentationunmatched
    • Technical Salesunmatched
    • Technical Strategyunmatched
    • Technical/Engineering Designunmatched
    • Thought Leadershipunmatched
    • U.S. National Institute of Standards and Technology (NIST)unmatched
    • Use Casesunmatched
    • White Papersunmatched
    • Willing to Travelunmatched

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