Sr Strategy Manager- Contractor

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The Massachusetts Department of Mental Health (DMH) seeks a strategic, analytical, and results-oriented professional to serve as a Strategy Manager- Contractor . The Strategy Manager- Contractor- Contractor leads high-priority, cross-agency initiatives that improve client outcomes, enhance staff experience, and strengthen operational effectiveness.

Working on mission-critical projects identified by the Commissioner, the Strategy Manager bridges the gap between strategic planning and execution. This role brings specialized expertise in project management, quantitative analysis, financial modeling, and business planning to address complex organizational challenges. By coordinating leadership and cross-functional teams, the Strategy Manager drives organizational change, improves service delivery, and achieves measurable results.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Lead complex, high-priority initiatives, translating leadership goals into actionable plans with clear deliverables, timelines, ownership, and measurable outcomes.
• Analyze organizational challenges using quantitative and qualitative methods to develop data-driven recommendations and inform Department-wide priorities.
• Use tools such as Excel, Tableau, and Power BI to evaluate performance, forecast service demand and capacity, and support evidence-based decision-making.
• Conduct financial modeling, assess resource needs, identify cost-saving opportunities, optimize staffing, and improve operational efficiency.
• Lead initiatives to improve access to care, patient flow, discharge processes, service capacity, safety, and program effectiveness.
• Develop strategies to address staffing shortages, recruitment and retention challenges, succession planning, and institutional knowledge transfer.
• Coordinate executives, divisional leaders, and clinical, fiscal, legal, IT, and operational teams to drive alignment and successful implementation.
• Identify implementation risks, track key performance indicators, evaluate results, and ensure improvements are sustainable.
• Collaborate with agencies such as MassHealth and the Department of Public Health to monitor statewide mental health capacity and service availability.

Preferred Qualifications

• Experience managing complex projects, strategic initiatives, or organizational change from planning through implementation.
• Strong analytical, quantitative, and problem-solving skills, with the ability to translate complex data into actionable recommendations.
• Proficiency in Microsoft Excel, Tableau, Power BI, or similar analytical tools.
• Experience in strategic planning, financial modeling, budgeting, forecasting, or operational analysis.
• Demonstrated ability to lead cross-functional teams, manage competing priorities, and influence stakeholders.
• Strong communication, presentation, facilitation, and project management skills.
• Experience in process improvement, performance measurement, or program implementation.
• Knowledge of healthcare operations, behavioral health systems, public-sector administration, or Medicaid/MassHealth.
• Ability to work independently, exercise sound judgment, and deliver measurable results in complex environments.
• Commitment to improving client outcomes, staff experience, and organizational effectiveness.

Period of Service:

11/04/2026 - 11/04/2027. Contracts are renewable, subject to the Department approval, performance and allocation of funds.

Additional Information:

• Benefits are unavailable with the exception of sick leave accruals.
• Contracts are renewable, subject to the Department approval, performance and allocation of funds.
• All employees will be paid on a biweekly basis and must have direct deposit.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

'',''!*!

The Massachusetts Department of Mental Health (DMH) seeks a strategic, analytical, and results-oriented professional to serve as a Strategy Manager- Contractor . The Strategy Manager- Contractor- Contractor leads high-priority, cross-agency initiatives that improve client outcomes, enhance staff experience, and strengthen operational effectiveness.

Working on mission-critical projects identified by the Commissioner, the Strategy Manager bridges the gap between strategic planning and execution. This role brings specialized expertise in project management, quantitative analysis, financial modeling, and business planning to address complex organizational challenges. By coordinating leadership and cross-functional teams, the Strategy Manager drives organizational change, improves service delivery, and achieves measurable results.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Lead complex, high-priority initiatives, translating leadership goals into actionable plans with clear deliverables, timelines, ownership, and measurable outcomes.
• Analyze organizational challenges using quantitative and qualitative methods to develop data-driven recommendations and inform Department-wide priorities.
• Use tools such as Excel, Tableau, and Power BI to evaluate performance, forecast service demand and capacity, and support evidence-based decision-making.
• Conduct financial modeling, assess resource needs, identify cost-saving opportunities, optimize staffing, and improve operational efficiency.
• Lead initiatives to improve access to care, patient flow, discharge processes, service capacity, safety, and program effectiveness.
• Develop strategies to address staffing shortages, recruitment and retention challenges, succession planning, and institutional knowledge transfer.
• Coordinate executives, divisional leaders, and clinical, fiscal, legal, IT, and operational teams to drive alignment and successful implementation.
• Identify implementation risks, track key performance indicators, evaluate results, and ensure improvements are sustainable.
• Collaborate with agencies such as MassHealth and the Department of Public Health to monitor statewide mental health capacity and service availability.

Preferred Qualifications

• Experience managing complex projects, strategic initiatives, or organizational change from planning through implementation.
• Strong analytical, quantitative, and problem-solving skills, with the ability to translate complex data into actionable recommendations.
• Proficiency in Microsoft Excel, Tableau, Power BI, or similar analytical tools.
• Experience in strategic planning, financial modeling, budgeting, forecasting, or operational analysis.
• Demonstrated ability to lead cross-functional teams, manage competing priorities, and influence stakeholders.
• Strong communication, presentation, facilitation, and project management skills.
• Experience in process improvement, performance measurement, or program implementation.
• Knowledge of healthcare operations, behavioral health systems, public-sector administration, or Medicaid/MassHealth.
• Ability to work independently, exercise sound judgment, and deliver measurable results in complex environments.
• Commitment to improving client outcomes, staff experience, and organizational effectiveness.

Period of Service:

11/04/2026 - 11/04/2027. Contracts are renewable, subject to the Department approval, performance and allocation of funds.

Additional Information:

• Benefits are unavailable with the exception of sick leave accruals.
• Contracts are renewable, subject to the Department approval, performance and allocation of funds.
• All employees will be paid on a biweekly basis and must have direct deposit.

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: None.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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