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Sr. Tech Infra Program Manager, OIS NANO

Amazon.com Inc
  • Austin, TX
    30+ days ago

    Job Description

    Own the network and device technology infrastructure strategy for Amazon"s fastest-growing Quick Commerce operation across an entire country. As the single-threaded infrastructure owner, you"ll define the technology roadmap, drive vendor relationships, and enable hundreds of sites to launch at unprecedented speed while maintaining enterprise-grade availability and cost optimization.

    Key job responsibilities

    As an TIPM with the Network and Assets for Nimble Operations (NANO) Team you will:

    • Define country-level infrastructure strategy by establishing architecture standards and readiness criteria that guide all site launches, ensuring consistency and quality across the fleet
    • Own end-to-end network infrastructure scope from vendor selection through service level agreement governance to financial outcome management, driving performance and cost efficiency
    • Identify and recommend end-user equipment (associate-facing devices such as scanners, workstations, and printers) that meet regional cost and performance targets, partnering with device technology teams for certification
    • Establish playbooks, architecture standards, and deployment sequencing for the country, stepping in at escalation points where selections carry fleet-wide implications beyond execution-level authority
    • Drive network availability outcomes, device fleet health, and financial performance across the country"s fleet through structured vendor governance cadences and performance management

    A day in the life

    You own the network and device technology infrastructure of Quick Commerce - the fastest growth vector for Amazon Stores. Your day moves between defining regional network strategy that scales from hundreds to thousands of sites, steering technology capability investments toward fleet-scale readiness, evaluating transitions that deliver cost reduction compared to traditional models, and presenting infrastructure roadmaps to senior business operations leadership. You make architecture and vendor selections that determine availability, cost trajectory, and launch velocity for an entire geography.

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    We are the Network and Assets for Nimble Operations (NANO) team within Operations Infrastructure Services. We exist to solve a singular challenge: enabling Amazon Operations to launch and operate thousands of small-footprint sites at speed, at scale, and at a fraction of traditional infrastructure cost. We own the full infrastructure lifecycle - network strategy, vendor contracts, site launches, incident management, and financial governance - across India, United States, Middle East, United Kingdom, and Japan. Quick Commerce dark stores represent the overwhelming majority of our use cases today, scaling from approximately 500 sites to 3,000+ by 2028, with our enablement model extending to every emerging no-capex site type in Amazon"s portfolio.

    Numbers & Facts

    LocationAustin, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Business Operationsunmatched
    • Capital Expenditure (CAPEX)unmatched
    • Computer Workstationsunmatched
    • Cost Controlunmatched
    • Equipment Selectionunmatched
    • Geographyunmatched
    • Incident Managementunmatched
    • Leadershipunmatched
    • Network Administration/Managementunmatched
    • Performance Managementunmatched
    • Printersunmatched
    • Project/Program Managementunmatched
    • Service Level Agreement (SLA)unmatched
    • Small Footprintunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched
    • Use Casesunmatched
    • Vehicle Fleetsunmatched
    • Vendor/Supplier Planningunmatched
    • Vendor/Supplier Selectionunmatched

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