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Sr. Technical Program Manager, Content Localization, Understanding and Enrichment

Amazon.com Inc
  • Seattle, WA
    16 days ago

    Job Description

    Come build the future of entertainment with us. Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies, all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events.

    Prime Video"s CLUE ( Content Localization, Understanding and Enrichment) organization is seeking a Senior Technical Program Manager to lead complex, cross-organizational programs that drive Prime Video"s technology and product evolution. This role operates across multiple organizations, delivering initiatives where the problem and strategy may not yet be fully defined. You will use your expertise and judgment to determine the right goals, design long-term solutions, and align stakeholders to deliver outcomes with meaningful customer and business impact.

    As a Senior TPM, you will lead programs that sit across domains including Content Understanding, Content Derivatives, Artwork, Metadata, Trust and Safety. You will partner with engineering, product, science, and business leaders across Prime Video to drive technical decisions, simplify complex problem spaces, and deliver solutions that leverage ML/AI capabilities to advance our mission of being the first-stop entertainment destination for hundreds of millions of customers worldwide.

    Key job responsibilities

    • Lead and deliver complex programs with cross-organizational impact, operating across multiple organizations within Prime Video
    • Drive clarity in ambiguous spaces where the problem, strategy, and solution path may not yet be fully defined
    • Define program scope, requirements, and long-term plans for initiatives with high leadership visibility
    • Identify gaps and risks across systems and teams; design simplified solutions that address constraints and deliver the best outcome
    • Drive technical decisions and architectural trade-offs across engineering teams, representing benefits and challenges of each approach
    • Partner with science and engineering teams to integrate ML/AI capabilities into cross-domain programs
    • Influence stakeholders and partner teams through data-driven judgment to align on the right goals and priorities
    • Build consensus across organizations, presenting complex decisions and trade-offs clearly to senior leadership
    • Establish and drive program mechanisms that ensure consistent delivery and long-term operational excellence
    • Clear roadblocks with the right resources, escalating when appropriate to maintain program momentum
    • Simplify and drive the use of best practices across the TPM and engineering communities
    • Mentor and develop other TPMs on the team

    A day in the life

    Your primary focus is driving complex, cross-team programs from ambiguity to delivery. On any given day, you might be defining requirements with engineering leads, clearing roadblocks across partner teams, or presenting program trade-offs to senior leadership. You will work closely with science and product teams to integrate ML/AI capabilities into customer-facing experiences. You will balance tactical execution with strategic thinking, making trade-offs between short and long-term needs. Beyond program delivery, you will contribute to team mechanisms, mentor other TPMs, and help shape how we operate .

    About the team

    The Content Understanding and Derivatives team delivers AI-powered content analysis that drives customer engagement and monetization across Prime Video"s global catalog. Our systems generate derivative assets and metadata at scale, enabling personalization, advertising, and playback experiences that increase viewing time and revenue. We operate within PV CPL (L10) and CLUE (L8), delivering impact through three strategic capabilities:

    Content Understanding & Search creates the foundational data layer (MediaCoRE) and search infrastructure (MCX) that powers critical downstream applications including Metronome, Ad placements, and Trust and Safety operations.

    Content Derivatives generates customer-facing assets-clips and artwork-that increase content discovery and engagement across all territories.

    Content Metadata produces enriched metadata (Genre, Mood, Ad cue points, Binge watch timecodes) that enables PV Personalization, Ads, and Playback teams to optimize display and viewing experiences.

    Our AI systems operate at catalog scale across all territories, providing the intelligence layer that connects content to customers and drives key business metrics.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Advertisingunmatched
    • Advertising Placementunmatched
    • Analysis Skillsunmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Best Practicesunmatched
    • Content Developmentunmatched
    • Customer Relationsunmatched
    • Filmunmatched
    • Leadershipunmatched
    • Localizationunmatched
    • Mentoringunmatched
    • Metadataunmatched
    • Metricsunmatched
    • Project/Program Managementunmatched
    • Requirements Managementunmatched
    • Risk Analysisunmatched
    • Sportsunmatched
    • Strategic Planningunmatched
    • System Operationsunmatched
    • Technical Leadershipunmatched

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