Amazon.com Inc logo

Sr. Technical Program Manager, Quality Technology Services

Amazon.com Inc
  • North Reading, MA
    4 days ago

    Job Description

    Amazon Robotics is seeking an innovative, and customer-obsessed Senior Technical Program Manager to own the delivery of multiple organizational goals in the supply chain, integrations, and productivity applications space.

    The Technical Program Manager (TPM), is responsible for defining the program (mission, vision, tenets), setting objectives, analyzing data, and driving improvements that are quantified with metrics. The TPM understands the systems in native web application development, analytics and integrations with core systems, its limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. The TPM will drive innovation and automation on interconnected Supply Chain processes and systems while owning the engagement with stakeholders ranging from Principal-level leaders, subject matter experts, development and engineering teams, and product managers.

    Key job responsibilities

    • Scope and manage complex technology initiatives, delivering critical solutions, significant improvements or deprecating systems no longer needed across multiple teams and organizations.
    • Ensure the program meets challenging business goals and/or shows measurable improvements in efficiency or experience for customers, employees/engineers, or business area.
    • Responsible for adding refining, and removing procedures by applying project management best practices to increase the productivity and effectiveness of the teams you work with.
    • Proven understanding of software architecture
    • Influence team technical priorities and business strategy through data-driven contributions
    • Make a case for project priorities, resource allocation to achieve a desired business outcome, resolve an architecture deficiency, or unblock delivery.
    • Proven business communication skills to a wide range of audiences including Directors and VPs.
    • Participating in the hiring process as well as mentoring others.

    A day in the life

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    Numbers & Facts

    LocationNorth Reading, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Architectural Servicesunmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Business Strategyunmatched
    • Communication Skillsunmatched
    • Customer Experienceunmatched
    • Data Analysisunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Process Improvementunmatched
    • Productivity Managementunmatched
    • Project/Program Managementunmatched
    • Quality Managementunmatched
    • Resource Managementunmatched
    • Roboticsunmatched
    • Software Architectureunmatched
    • Supply Chainunmatched
    • Technical Deliveryunmatched
    • Technical Leadershipunmatched
    • Web Programmingunmatched

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