Sr. Technical Program Manager

Job Overview:

As a Delivery Director at Tredence, you will lead and oversee complex retail technology programs focusing on technical program management (TPM) and business process optimization. Success in this role means driving business value by ensuring seamless execution of analytics and AI initiatives aligned with clients' strategic objectives. You will collaborate across cross-functional teams to design, deliver, and embed data-driven solutions that enhance operational efficiency and customer experience. This leadership position plays a critical role in strengthening Tredence's reputation as a trusted partner in the retail sector.

What will your role look like?

• Lead end-to-end delivery of technical programs within the retail domain, managing scope, timelines, risks, and stakeholder expectations.
• Drive business process mapping and consulting efforts to identify improvement opportunities and align technology solutions accordingly.
• Architect and guide the implementation of Databricks-based data and analytics platforms ensuring scalability, governance, and performance.
• Develop and maintain data governance roadmaps and blueprints to ensure compliance, quality, and secure data management.
• Manage and mentor cross-functional teams utilizing Agile and program management best practices to achieve project milestones and business goals.
• Collaborate with clients and internal stakeholders to translate complex business challenges into actionable technical solutions.
• Monitor project health through metrics, reporting, and proactive issue resolution to maintain delivery excellence.

You will need:

• Possess 13-18 years of experience in program/project management within the retail or related analytics fields.
• Demonstrate expertise in business process mapping and process consulting to support organizational transformation.
• Apply strong knowledge of Databricks architecture and orchestration in large-scale data platforms.
• Develop and implement data governance roadmaps and blueprints that support enterprise-wide standards.
• Exhibit advanced skills in program and project management methodologies, particularly Agile frameworks.
• Hold a Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• Communicate effectively with both technical teams and business leaders to align on strategic priorities.

Good to Have Skills:

• Obtain certifications such as PMP, SAFe, or Agile Scrum Master to enhance program management credibility.
• Have experience working in hybrid or remote work environments, demonstrating flexibility and strong collaboration.
• Demonstrate familiarity with retail domain-specific analytics, AI/ML initiatives, and last-mile insight adoption.
• Possess knowledge of additional data engineering or cloud platforms related to big data and analytics ecosystems.
• Display a strategic mindset with the ability to innovate and continuously improve delivery processes