SRE AIOps Engineer

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SRE AIOps Engineer

• Location: Miami, Florida 33131
• Work model: On-site
• Posted 6 weeks ago
• Job ID: JPC - 208833

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Job Description

Job Summary: SRE AIOps Engineer (Hybrid - Miami, FL)

About the Role

Join a pioneering team as an SRE AIOps Engineer in Miami, FL, where you'll drive AI-powered automation and shape operational excellence for a multi-brand global eCommerce platform. This is a 12-month rolling contract with a hybrid work model-onsite Monday to Thursday and remote on Fridays. Ideal for engineers passionate about combining advanced SRE practices with cutting-edge AI/ML solutions, including LLMs and automation pipelines.

Responsibilities

• Design, build, and deploy AI/ML and LLM-based solutions to automate incident triage, summary generation, and remediation recommendations.
• Develop Python services, CLIs, and scripts to automate SRE tasks and process logs, metrics, and events.
• Implement Infrastructure as Code using Terraform and manage SRE tooling and observability stacks.
• Advance AI-driven operational capabilities using Atlassian Rovo and internal AI tools.
• Serve as the go-to L2 contact for Adobe Experience Manager (AEM) Sites, Assets, Adobe Target, and related integrations.
• Perform initial triage for application issues, including log/error analysis and configuration validation.
• Deliver detailed incident descriptions, impact assessments, and reproducible steps for L3/engineering teams.
• Monitor dashboards and alerts (Splunk, New Relic) to identify and address operational anomalies.
• Maintain runbooks, SOPs, and knowledge base articles for effective incident management.
• Provide leadership for LLM wrapper projects or AI modeling initiatives, overseeing small technical teams as needed.
• Participate in a 24x7 on-call rotation (approx. 1-2 times/month, including evenings, weekends, and holidays).

Required Skills and Experience

• 6-10 years in SRE, DevOps, or related roles with proven leadership in team coordination and technical effort delegation.
• Strong Python development for production-grade services and automation.
• Expertise in Infrastructure as Code (Terraform).
• Hands-on experience with AI/LLM-driven automation, AI tools, or ML projects.
• Advanced monitoring and observability with Splunk and New Relic.
• Deep experience supporting CMS-based platforms, especially AEM.
• Proficient with Jira, Confluence, and Atlassian Rovo.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or related field (preferred).

Preferred Skills

• Combined experience in both SRE and AEM.
• Experience leading LLM wrapper or AI modeling projects.
• Familiarity with cloud platforms (AWS, Azure, GCP).

Benefits

• Hybrid work schedule (onsite Mon-Thu, remote Fri)
• Miami-based modern office, collaborative culture
• Opportunity to spearhead AI transformation in a global eCommerce environment
• Career growth through leadership of AI/ML projects and technical teams
• Exposure to advanced AI tools and cloud technologies
• 24x7 on-call premium experience for high-impact incidents

How to Apply

Ready to drive innovation at the intersection of SRE and AI? Apply now with your resume and a brief summary of your SRE, AEM, and AI-driven automation experience.

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Interested in this role?

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Job details

Job ID JPC - 208833

Location Miami, Florida, United States

Work Model On-site

Job Type W2

Posted September 2, 2026

Skills • Ideal candidates should have approximately 6-10 years of leadership experience and prior experience leading teams delegating work and coordinating technical efforts • Strong Python development experience• Terraform/infrastructure-as-code experience• Experience implementing AI/LLM-based solutions automation pipelines or AI-driven operational tools• Monitoring and observability expertise particularly with Splunk and New Relic• Experience in SRE/DevOps environments and leading technical teams • Experience with AI tools LLM implementations machine learning projects AI agents guardrails automated workflows or similar technologies is considered transferable• Jira Confluence Atlassian Rovo and similar tools are acceptable related experience

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