SSMH Patient Care Tech ED - FT

Full Time Patient Care Technician - Emergency Department
Minimum Requirements: High school diploma or GED, BLS certification (through AHA or RQI), 1-year acute experience in hospital setting & computer literacy

Emergency Department Patient Care Technician Full-Time

Education

• Minimum: High school diploma or GED

• Preferred: Post-secondary education in a related field; Medical Terminology coursework

Licenses/Certifications

• Current BLS certification (provided during first week of hire)

• CPI certification within 30 days of hire

Experience

• Minimum: One year of acute care experience in a hospital setting; computer literacy required

• Preferred: Experience in phlebotomy, EKG, emergency department, and Medical Terminology

Skills and Qualifications

• Ability to organize, plan, and complete assignments under supervision of a Registered Nurse

• Strong interpersonal, communication, and organizational skills

• Demonstrates discretion with confidential information

• Courteous interaction with patients, families, and staff

• Computer literacy required; preferred experience with Microsoft Office, Meditech, Excel, and spreadsheets

Customer Focus

• Demonstrates professionalism, effective communication, and a commitment to a healing environment

• Promotes safety, dignity, respect, and well-being in all interactions

Population-Specific Competency

• Provides age-appropriate care to pediatric, adolescent, adult, and geriatric patients

• Demonstrates understanding of growth and development principles across the lifespan

Exposure Control

• Occupational exposure to bloodborne pathogens anticipated; role involves potential contact with blood, body fluids, and tissues

Position Summary

• Performs patient care activities and clerical functions under supervision of a Registered Nurse

• Supports clinical operations of the Emergency Department

• Provides technical assistance and participates in unit and organizational improvement activities

• Responsible for review and completion of Emergency Department records

Essential Job Functions

• Performs phlebotomy, EKGs, patient transport, hygiene care, vital signs, weights, pulse oximetry, and assists with procedures

• Inputs radiology, laboratory, and EKG orders accurately and promptly in Meditech

• Maintains departmental filing system, manages mail, and ensures organized record-keeping

• Monitors and orders supplies, restocks rooms, and maintains cleanliness and organization of utility areas

• Manages communication within the department, including answering phones, conveying messages, and assisting visitors courteously

• Accurately enters patient orders, discharges, transfers, and related information into Meditech

• Keeps patients and families informed about care processes and supports patient needs throughout their emergency visit

Additional Core Emergency Department Technician Responsibilities

• Monitors and reports changes in patient condition promptly to nursing staff

• Ensures safe patient handling and mobility, including use of transfer devices and fall prevention measures

• Assists with wound care, splinting, and sterile dressing setup if needed under RN/MD supervision

• Follows infection prevention and isolation protocols rigorously

• Demonstrates proficiency in prioritizing multiple patients and tasks in a fast-paced environment

• Supports de-escalation and behavioral emergency interventions

• Collaborates with multidisciplinary team members to ensure efficient patient flow and continuity of care

• Accurately documents patient care and observations in the medical record according to policy

• Maintains equipment by cleaning, testing, and reporting malfunctions promptly

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Minimum: 1-year as PCT or similar role in an Acute Care hospital setting	Required	1	Years
BLS Certification (must be through American Heart Association or RQI specifically)	Required	0
High school diploma or GED	Required	0

Questions

No.	Question
Question1	Have you worked at any Finger Lakes Health locations in the past?
Question2	Do you have your own method of transportation (personal car or rental car)?
Question3	This position can accept local candidates. If you do not live local to Geneva General Hospital, have you explored housing options/costs in the area?