SSO Operations Assistant

About the role

This position is in the Secretariat for Special Operations (SSO), Office of the Assistant

Secretary of War for Special Operations and Low-Intensity Conflict (OASW(SO/LIC)). The

ASW(SO/LIC) serves as the principal civilian advisor and assistant to the Secretary of War

and has statutory responsibility for overseeing special operations-peculiar administrative

matters pertaining to the readiness and organization of special operations forces (SOF),

resources and equipment, and civilian personnel.

The Operations Analyst serves as the central operational engine for the SSO, driving daily

business cadence, cross-functional coordination, and rapid issue resolution to keep

routine operations moving forward without friction. While maintaining baseline oversight of

the physical workspace and infrastructure, the primary dividend of this role is broad

operational continuity: unblocking workflows, aligning administrative and logistical

requirements, coordinating vendor and partner integration, and ensuring leadership and

staff have the resources, systems, and operational support necessary to execute their

mission every day.

What you'll do

Daily Operational Cadence & Workflow Execution: The Operations Analyst acts as the

central intake and execution lead for daily operational requirements across the

organization. This role actively monitors organizational rhythm, triage internal staff

requests, identifies and eliminates administrative and process bottlenecks, and

coordinates across directorates to keep daily priorities moving forward on schedule. The

Analyst also refines and standardizes Standard Operating Procedures (SOPs) to ensure

consistent, predictable business execution.

Workspace & Infrastructure Mission Readiness: The Analyst oversees the operational

readiness of SSO workspaces and secure suites to maintain an uninterrupted working

environment. Core duties include managing seating assignments and space

reconfigurations, conducting regular walkthroughs to preemptively identify maintenance or

hazard issues, and serving as the primary liaison holding on-site facility, custodial, and

technical contractors accountable to agreed service standards. The role also coordinates

physical security access, key control, badging, and life-safety drill procedures in

compliance with organizational directives.

Logistics, Procurement & Stakeholder Synchronization: The role drives end-to-end

resource support by managing office supplies, specialized peripherals, and asset

inventories through their full lifecycle. Working directly with resource managers and

vendors, the Analyst expedites purchasing, tracks deliveries, and oversees recurring

service accounts. Additionally, the Analyst orchestrates logistical support and agenda

planning for high-level stakeholder syncs, records actionable decisions and tracks post meeting follow-ups, and manages the operational onboarding pipeline to ensure incoming

staff are equipped and integrated without delay.

Qualifications

• Clearance: Active Top Secret Clearance with SCI. U.S. Citizenship required.

• Technical: Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience

with dashboards, reporting tools, or contract management systems preferred.

• Core Competencies: Ability to work independently, manage competing

priorities, communicate effectively with senior military and civilian stakeholders,

and exercise sound judgment in ambiguous situations. Must be able to work well in

team environments

• Experience: 5 to 8+ years of progressive experience in business operations, project

coordination, or facilities management.

• Education: Bachelor’s degree in relevant field (e.g. Business Administration,

Operations Management, Facilities Management, Supply Chain Management or

Engineering)

Desired Skills:

• Familiar or experience with SOF operations, secure environments, and federal

space utilization standards.

• Ability to think at the tactical, operational, and strategic levels to visualize impacts

of decision making in complex systems.

• Project Management or Process Improvement certification (PMI, SCRUM, ACP) with

ability to analyze complex processes and provide recommendations to improve

effectiveness.

This position is benefits-eligible. Our suite of benefits includes Health, Dental, Vision, 401k w/ match, Gym Membership discounts, Volunteer Paid Time Off, and a generous PTO package. We'd love to tell you more! Apply today!

We believe great talent comes from many backgrounds and experiences. We are proud to be an Equal Opportunity Employer and make all employment decisions based on merit, qualifications, and business needs. We are committed to maintaining a workplace free from discrimination and harassment, consistent with all applicable laws.