Staff Adjuster

About Us

Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida.

The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service.

The City of Tallahassee's workforce is our communitys lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.

Apply On Or Before

Apply on or before 11pm on Monday, July 6, 2026

Department Name

Office of Treasurer-Clerk

Job Specifications

The City is seeking an experienced Staff Adjuster to lead the investigation, evaluation, and resolution of third-party claims. This position is responsible for managing complex claims, overseeing investigative activities, and supporting risk management operations to ensure claims are handled efficiently and in accordance with established policies and procedures.

Key Responsibilities

• Investigate, evaluate, and manage third-party claims from initial assignment through resolution.
• Direct and oversee investigative activities performed by external claims and investigative service providers.
• Review claim findings, determine appropriate action, and maintain accurate claim documentation.
• Provide guidance, support, and oversight to staff involved in claims administration and risk management activities.
• Collaborate with internal and external stakeholders to ensure timely claim resolution, regulatory compliance, and effective risk management practices.

For the complete job specification, listing essential duties and desirable qualifications, go to Staff Adjuster.

Minimum Training & Experience

Possession of a bachelor's degree in business or public administration, finance, insurance, risk management or a related field and three (3) years of professional experience that includes risk management, loss control, claims adjusting, accident investigation, or safety administration

or

Possession of a high school diploma or GED and seven (7) years of professional experience that includes risk management, loss control, claims adjusting, accident investigation, or safety administration

Necessary Special Requirements

Must possess an Adjuster All Lines 620 license issued by the Florida Department of Insurance at the time of appointment.

Salary Range

$25.1538 to $68.2567/hourly. Hiring rate generally will not exceed $44.8166/hour.

Drivers License Requirements

Possession of a valid class "E" State drivers license at the time of appointment.

Benefits Information

For details on benefits available to eligible City employees, visit the City's interactive benefits tool ALEX or review the City's Benefits Summary.

How To Apply

Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume.

If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at 850-891-8214.

Equal Opportunity Employer:

The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Veterans' Preference:

Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans Preference, go to http://floridavets.org/benefits-services/veterans-preference/, or call Human Resources & Workforce Development at (850) 891-8214.To claim Veterans Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.

Accommodation for Persons with a Disability:

If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at 850-891-8950 or at TLHADA@talgov.com Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline.