Staff Analyst Series

Position at MABSTOA

JOB SUMMARY:

Title: Staff Analyst SeriesAuthority: TA/OA/MTA BusDepartment: Regional Bus CompanyDivision/Unit: Business Strategies & Buses SupportHours:As requiredLocation: 2 BroadwayReporting Manager (if Applicable):Chief of Staff and Vice President, Business Strategies and Buses SupportDeadline (if Applicable):N/ACompensation\Authority - Union TA - OSAOA - TWUMTA BC - TWUStaff Analyst I

$73,571 - $87,099

New Hire: $63,972

$71,203 - $84,295$70,856 - $83,882Staff Analyst II

$85,425 - $95,142

New Hire: $74,284

$82,673 - $92,077 $82,271 - $91,627Associate Staff Analyst

$96,568 - $125,031

New Hire: $63,972

$93,453 - $121,004$92,998 - $120,414

RESPONSIBILITIES:

The Department of Buses is focused on an ambitious roadmap of improvements for the New York City Bus Network, including a comprehensive network redesign, expansion of bus priority features like bus lanes and Traffic Signal Priority (TSP), the expansion of the Automated Bus Lane Enforcement program (ABLE)/Automated Camera Enforcement (ACE), a reimagined approach to service management, and a transition to a zero-emissions bus fleet. This position will support the implementation of these initiatives for the Department of Buses with a specific focus on data analysis, project management, and business process improvement.

• Develop project work plans and establish deliverables and goals
• Coordinate inter-departmental and inter-agency collaboration
• Track and report on progress for senior leadership
• Gather information and data via field visits, interviews, documentation review, and use of business intelligence tools
• Document and evaluate existing business processes
• Recommend improvements and changes to business and operational practices
• Implement process changes in coordination with stakeholder groups
• Measure impacts and continually refine business solutions

This position will communicate frequently with all levels of the organization to gather information, educate stakeholders on the business process changes, assess stakeholders' buy-in and report progress. A high level of discretion and professionalism is required. This position will prepare high level communications and reports and will be responsible for the quality and integrity of the information in internal and external communications and reports.

EDUCATION AND EXPERIENCE:

Associate Staff Analyst

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above; or

3. An associate degree or completion of 60 semester credits from an accredited college and five years of full-time satisfactory full-time professional experience as described in "1" above; or

4. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of full-time satisfactory full-time professional experience as described in "1" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in "1" above.

Staff Analyst I & Staff Analyst II

1. A master's degree from an accredited college or university in economics, finance, accounting,

business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or

2. A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or

4. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Desired Skills:

• Ability to relate to people across the organization spectrum to establish trust and rapport
• Ability to work with large data sets, evaluate data quality, use data to answer analytic questions, and develop data-driven performance measures
• Proven project management skills, including ability to define a work plan, establish goals, and deliver high-quality work products on time
• Ability to evaluate complex processes and identify opportunities for improvement • Basic knowledge of geographic information system (GIS) software
• Knowledge of transit industry
• Excellent verbal and written communication • Strong analytical, research and problem-solving skills • Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point)
• Ability to be flexible, multitask and manage multiple deadlines

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission")

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.